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Update July 8th, 2022 . Extremely frustrating. Don't know what is going on with this company - it is like they no longer care. Reported a problem 8 days ago ( notifications do not work) and they could not care less. I have spent hours in the past week repeating the same info to two different members of their customer service then it just gets forgotten about. They don't even bother responding now. In short - the new notification feature does not work and their customer service has become nonexistent with zero follow-up and zero communication with us about any progress. If we treated our customers like this we would be crucified by poor reviews. If you have a problem - dont expect to get much help. Review April 2022 Great App that just works without any trouble. Customer support are very quick,
Hello to our friends at TruBeef Organic
Thank you for leaving this thoughtful review! We appreciate you taking the time out to share this review with us and the community! We love having you as a customer and we are always here to help your Shopify store succeed!
Cheers,
Pushpesh & the Pre‑order Now Support Team
The support was helpful and incredibly quick to respond. They resolved my issue quickly. The app was easy to use and accomplishes out needs.
Hello to our friends at MATE the Label
Thank you for your glowing review. We're so happy to hear that you are enjoying Pre‑order Now and we are glad our support team could assist you! We love having you as a customer and are always here to help your Shopify store succeed! We appreciate the recommendation!
Cheers,
Pushpesh & the Pre‑order Now Support Team
Fab app. Easy to use - does exactly what it say's on the tin - in an attractive way.
Won't hesitate to continue to use this app.
This app managed the complex upgrade that I needed to do with ease and speed; Its flexible and lets you create custom lead times per product if necessary; it works with templates, and no hard coding was necessary. Monthly fee is there but its cheaper than paying someone hours to develop something organically so the payoff is worth it. Great Job Guys !!
Received an answer quickly and on time, clearly answered all questions without any extra words.
It is rare to find such high-quality and fast support.
Thanks Aman.
Sincerely, Oleg
Hello to our friends at Fohse LED Grow Lights
Thanks for sharing your review with the community and us. We're delighted to hear that Aman was able to provide you with excellent support. We go above and beyond to help every merchant and I'm glad we hit the mark for you. We wish you and your store a great success!
Tanu & The Pre‑order Now Support Team
I like it but haven't used it enough to give a full review. They should ask for a review after a month of service.
Thanks for the feedback. I hope you'll consider updating your review once you've had some more time with the app.
The developer was really helpful! I had a slight issue and they helped me to get this working with me theme super quickly
Hello to our friends at Tide and Tusk
Thanks for sharing your review with us and the community. We're thrilled to learn that you are enjoying Pre-Order now. We can’t thank you enough for taking the time to share your feedback with us and reminding us why we do what we do. We wish you and your store great success!
Tanu & The Pre‑order Now Support Team
Thank you so much for your help. I reached out for help and did not have to wait long. My issue was resolved.
Hello to our friends at Mom Life and Co
Thanks for sharing this review with the community and us. We're thrilled to learn that you are enjoying Pre-Order now. We're delighted to hear that our support team was able to provide you with excellent support. We can’t thank you enough for sharing your feedback with us and reminding us why we do what we do. We wish you and your store a great success!
Tanu & The Pre‑order Now Support Team
This App works great and makes my pre-selling process so much easier.
Most important feature for me is the "cart label" and the "mixed cart warning popup". The customer service is very fast and helps perfectly. Thanks a lot.
Hello friends at Herzlack
Thank you for leaving us this great review! We are extremely happy that you love the app and we are glad that our customer service reps were able to help :-) We appreciate the kudos!
Melissa & The Pre-order Now Support Team
** EDITED **
The staff reached out to me and got my issue resolved. Thanks for making it right. They went above and beyond to fix the issue.
Hi there,
It looks like you just reached out to our support staff last night. We'd be more than happy to help get Pre-order Now working on your site. Please respond to our support staff's email or contact us again at support@websiteondemand.ca. Again - we'll be more than happy to help.