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I used this app as a trial, but I personally don't think I'll be using it again as a paid service. Unfortunately there were no instant chats to help assist when there were errors, and would take 24hours to get an answer, only to be further delayed due to time differences. The product badges were too large, and a few functions weren't displaying as I had made in settings. Overall, I think if it were a free app, I would contemplate using it...but that's just my experience!
The app does everything we need it to do for our pre-order items.
Josh from Support as amazing to deal with. He fixed the issues we found between the app and the theme we are using with ease.
Hello to our friends at Glam Runway Australia
Thanks for sharing this review with us and the community. We're thrilled to learn that you are enjoying Pre-Order now and that Josh was able to assist you. We can’t thank you enough for taking the time to share your feedback with us and reminding us why we do what we do. We wish you and your store great success!
Tanu & The Pre‑order Now Support Team
I just started using this app and so far its looking good for now thank you for the app so far thanks
The customer service is very responsive and helpful, so I plan to continue to use the app and add more products soon
Hello friends at Urban Savage
Thanks for leaving us this awesome review! We really appreciate the kudos! We are glad we could help don't hesitate to reach out to us if you have any more queries.
-Melissa & The Pre-order Now Support Team
Fantastic service. Had an issue setting it up as I have a different theme, and Support instantly fixed it for me. Very easy to use app
Hello friends at Blissful Little Home
Thank you for leaving this awesome review! We are happy we could assist! :-)
-Melissa & The Pre-order Now Support Team
seems to meet my needs seems esy to set up will update this review as we move forwadrs but so far recommended
Hope you'll keep enjoying it for a long time!
This is a really simple and quick app to use and would definitely recommend it to anyone who needs such an app to help get there shopify business site off the ground quickly.
Hello, Nettie Nite Nite LLC & Team,
Thanks for your review, we really appreciate it. Glad to know you had a positive happy experience.
It's true, we lift businesses quickly and swiftly. Try our partnered apps if you will, here> https://websiteondemand.ca/partners/ and get extra trial days during this festive season!
You can contact us anytime for any app-related support.
We wish Nettie Nite Nite LLC great successes and all the very best!
Cheers!
`Harish - Customer Success Team
So far so good. My only feedback is the pre-order button and banner are a little laggy when the page is loading. so i shows an "add to cart" button for a few seconds or you have to refresh the page. I also wonder will this integrate with the facebook and instagram store. if i can continue selling even though im out of stock will orders from those place be a pre-order.
Hello friends at True Glō Expert Skincare,
That's actually a good catch :)
We currently building new feature for Preorder now and we will definitely add that into our pipeline!
Thank you so much for the positive feedback.
- Chud & The Pre-order Now Support Team
We used this for our Black Friday and set up one of our most requested items with this app for pre-order. However, after the first couple days the app stopped working all together.
We are no longer able to access the app, and since the app is no longer running on our site the customers are no longer aware of the pre-order or the date the items will be shipped. Customers are assuming the item is in stock and ready to ship to them.
The only customer service they have is by email, which I have emailed at the beginning of business day and have yet to receive a response.
THIS APP IS BROKEN,
We have tried several times and the support can help us.
doesn't not sync,No help
The app is NOT broken. The "sync" you mentioned, as clearly written in the app, was just the setup progress bar :) You had completed 60% of our recommended setup process...
As for help, our support reached out to you in under one business day, and you had already uninstalled.
Best wishes for your shop.