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works well, need to test it first though
Hi there Krude team!
Thank you for your review! We're glad to hear that everything's working well so far.
If you have any questions or need help, please don't hesitate to reach out to us!
Customer service was fast, friendly and exceeded my expectations
Hi there The Afro Ninjas and team!
Thank you so much for your kind review! Our support team appreciates your feedback and support.
If you need help with anything else, you know where to reach us!
yes it's a good tool but forcing someone to write reviews EVERY time you enter a new preorder is a bit over the top.
We're glad that you liked our app Awesome Maps and team! Thank you for your support!
Just set up the app and was having some issues. Alina was so helpful and walked me through each step to trouble shoot the issues. I've just added a bunch of products as an option for pre-order a feature my customers have been asking for (indirectly) for a long time! I'm excited to see where this goes. The one-on-one support is so important and it's one of the reasons I chose this app. So far I'm very pleased!
Hey there Banglez team!
Thank you so much for your wonderful and detailed review! We're excited to hear that Alina was able to help you out. Our goal here is to ensure that you get the support you need, when you need it and we're glad you find our support team helpful.
If you need anything else, you know where to reach us. Thank you for choosing Pre-Order Now!
I installed app on a Sunday evening and was freaked out when people were buying my product with partial payments.
(Shopify Purchase Options needs to be disabled in Settings. Otherwise, partial payments will be accepted.)
With me on EST and Preorder Now on UTC, it was inconvenient for me only because I needed an answer rignt now (after hours for them).
However! Once they're logged on, they're lightning speed responsive! I was able to chat in with Alina and she helped resolve my issue right away.
She even sent me a loom, to make sure I understood how to fix it.
Hey there Non Disclosure Apparel and team!
Thank you so much for sharing your experience with us! This detailed review helps us a lot.
Regarding the time frame for our support, we are doing our best to ensure that you get a response in the shortest possible time. There are still areas to improve, but we are working hard to address those issues.
If you need help with anything else, you know where to reach us!
great
We're glad that you liked our app Justine Tabak! Thank you for sharing your experience, we truly appreciate the support.
great app
Thank you for your kind feedback Rachel Stowe and team! We appreciate your support.
I really like this app. It's working great for two of our businesses/brands. I struggle with the interface at times, but once I re learn it, it all makes sense to me. If you don't love it at first, contact their support and once you learn how to run it, it'll be a nice part of your business.
Hey there BusyBox Corp.!
Thank you so much for your detailed review and recommendation! We appreciate your feedback and we'll work on making our interface more user-friendly.
Please reach out if you need further assistance!
It is super easy to use
Hey there Ezee Freeze team!
Thank you so much for your feedback! We're glad that everything is going smoothly with your set up.
If you need help or have any questions, please don't hesitate to reach out to us!
It is easy to use
Hey there MIRAGE team!
We're glad to hear that our app was easy to set up for your store. We work hard to keep everything simple and straightforward.
If you need help with anything, please don't hesitate to reach out to us!