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Online chat was not helpful, although I have an account and my email is linked to it, they needed owner to retrieve a code, owner was not available, so I wasted 45 minutes and got nowhere. Later that week I replied to a follow up email and told them what the issue was, it was resolved straight away. If it was this simple, I am not sure why after 45 minutes in a chat the same outcome was not achieved. Loved the email help but not happy with the online chat help.
Hi INSITE MIND and team!
Thank you for your feedback, and we’re glad we could resolve your issue via email! We’ve reached out through your original ticket to clarify further and ensure your experience with us is smooth moving forward.
Please don't hesitate to reach out if you need help with anything else. Cheers!
Pretty buggy to set up. Functionally seems to work to change button to pre-order when inventory runs out, but setting up styles is a mess.
Hi Canada is Not For Sale™ and team!
Thanks for your feedback! We’re sorry to hear you had trouble setting up the styles. We couldn’t find any support tickets from you, but our team is happy to assist. Please reach out to us through the chat widget within the app or through our support desk and we’ll help ensure everything looks and works just as you need.
We hope to hear from you soon!
The installation was easy but I have just started using it.
Thank you for the review BlendzFresh!
What particular feature of the app did you like? Is there anything that needs improvement? Your feedback is of utmost value to us and we would love to hear your thoughts.
Hope to hear from you soon!
I am forced to leave this review. I do not know if I am happy, but cannot continue without leaving a review.
Hi gigawattgame and team,
We appreciate your feedback and I'm sorry to hear that you were forced to leave a review. I reached out to you through your Instagram page to offer assistance.
We are eager to help and please be assured that we will do our best to set everything up for you if you give us the chance.
I hope to hear from you soon!
Respectfully yours,
Sharky
Team Supervisor - Pre-Order Now
m
Hi team!
Can you tell us more about your experience? Do you have questions or need any help setting the app up on your store? You can reach out to our support team by clicking on the chat widget within the app.
We hope to hear from you soon!
eeed
So far I haven't experienced anything bad with the app. It enables us to take the cap off our sales and take in as many orders as possible. Only downside is that it doesn't integrate well with certain themes. We use the "Venture" theme and if customers order the product on the home page, they won't be aware that their product is on pre-order when checking out. Also waiting for integration with other sales channels. If customers order from Instagram or Amazon they won't be aware their product is on pre-order and have to manually email each individual customer.
I needed an easy way to set up my pre order items manually or based on condition, with no impact on the checkout or payment process.
If you have this kind of requirements, go for this app, you won't be disappointed.
On top of this, the support team is great : always fast to answer and helpful. They even adjusted the app for my specific case for free.
UPDATE : There is no way to translate the 'Pre-order' buttons via Langify or any other method. Don't use this if you're looking for a multilinguage solution.
nice flow and easy to use for
Hi there Nuqy team!
We appreciate your feedback! Is there anything you would like to share such as things that you think can be improved? Any insights you could share would be highly appreciated.
Hope to hear from you soon!
It's a fine app, but could benefit from added features and live support. Trust me, you do not want to have your pre-order messages vanish and now you customers have no idea when to expect a product that'll be out 4 months from now. Not fun. Live support + some added quality-of-life improvements or customization options and this app could become a 5 star app.