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Hi team!
We'd love to hear your feedback about our app. What did you like? Is there anything we can do to make your experience better? Your input helps us a lot in improving our app.
I hope to hear from you soon!
Regards,
Sharky
Team Supervisor - Pre-Order Now
Thank you for the 5-star review Chopper Mill team!
Hi Better Batter Gluten Free Flour and team!
Thank you for taking the time to leave a review. Can you tell us more about your experience? We'd love to hear how we can make our app better for you.
Hope to hear from you soon!
Thank you for the 5-star review McInnes Custom Caps!
Thank you for the 5-star review VL2TF collection and team!
Hi there Dripstawears and team,
We appreciate your efforts in leaving a review. We'd like to know more about your experience and how to make it better. Can you share any insights about things we can improve?
We hope to hear from you soon!
Respectfully yours,
Sharky
Team Supervisor - Pre-Order Now
Thank you for the 5-star review Project zero team! We appreciate your support!
Thank you for the 5-star review The Olive Tree Singapore and team! We appreciate your support.
Thank you for the 5-star review Pcpkong and team!
Greetings Dutchies,
We're sorry to hear that the app is not currently working well for you.
Regarding the automatic discount problem, this issue is caused by a compatibility conflict between our application and Shopify’s automatic discounts. This occurs solely when discounts or partial payments are enabled within our application while the “purchase option” remains disabled. Our support team had advised you on August 25th to disable this in order to resolve the issue with the other Candy Rack application installed on your store.
The loading time that you’ve observed is likely due to other files and/or scripts installed on your store. It’s advisable to optimize your theme by removing unnecessary elements; this should also serve to speed up your entire site.
We’re unsure exactly what you mean by this; there may have been a miscommunication here. We have escalated this internally and a member of our team will be reaching out to you to clarify and resolve this issue.
We fully intend to fix the problems that you are experiencing and we're very confident that we can get your implementation where it needs to be.