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Early support is effective for onboarding. We've had issues since in terms of Products showing as Enabled for Pre Order - but no Pre Order functionality. As with most 3rd party Apps, these guys are intent on sending Articles designed to fix problems instead of offering genuine service. It's only when you advise of cancellation that you get some movement. Kudos to the first App that actually supports their product and offers genuine value for money - they are thin on the ground. Pleasingly the glitch in their platform that was causing the failure has now been fixed and we are once again operational
Thanks for taking the time to write this review! We appreciate you giving us the chance to improve our product and services. I want to make sure your experience with Pre-Order Now is a smooth ride from now on!
Hannes Bez | Director of Customer Experience
Garbage app. Nothing functions properly. So dissapointing.
Hi Bunny Knots and team,
My name is Sharky, Team Supervisor here at Pre-Order Now.
I apologize for the experience you've had with our app. We reached out to you through email and hope that you give us a chance to set the app up properly for you. Please be assured that there are no issues, and there are just a few things that need to be enabled for the app to work.
I hope you reconsider our app. We will be waiting for your response.
Respectfully yours,
Sharky
Team Supervisor - Pre-Order Now
nice
Thank you for the 5-star review Odysseyy Outpost and team!
Customer service available, fast, and efficient :).
Hey there Kif-Kif Import and Team!
We appreciate your wonderful feedback for our support team. They work hard to ensure that they provide the support needed for all of our merchants and we take pride in the quality of service they give.
Please let us know if you need help with anything else!
App works perfectly for everything we need it to do, and support has been amazing solving a few little display issues.
Hey there ABC Bikes and Team!
Thank you for taking the time to leave an amazing review! We're glad to hear that our app is giving you exactly what you need. Our support team is also happy and thankful for your feedback. Thank you so much for choosing Pre Order Now!
Please reach out if you need help with anything else!
Really good customer service. They are very helpful. I barely sent a request for help, and they fixed it right away. I highly recommend this app.
Hi Blomster & Smil team!
We appreciate your kind feedback, this helps us a lot! Our team is dedicated to providing you with the best possible customer experience, and I'm glad to hear they were able to help you out.
Please let us know if there is anything you need help with!
Nice and simple.
A bit pricy but they have an option for start ups which helps.
Hey there Scruffy Duck and team!
Thank you for your honest feedback. We appreciate your thoughts about our pricing, and we assure you that this is something that we are currently looking into.
If you need help with anything, please feel free to reach out to us. Thank you for choosing Pre-Order Now!
Fast customer service, thank you!
Hi there Dolli Pole Wear team!
We're thrilled to hear you feedback for our support team. We take pride in the customer experience we provide and work hard to ensure you receive prompt and accurate replies.
Please let us know if there is anything else we can help you with. Thank you for choosing Pre-Order Now!
I just started setting and the support was incredible quick and helpful. It's exactly the functionality I needed so I believe it will be a great addition to my shop!
Hey there Colorway Arts and team!
Thank you for your wonderful feedback! Your review made our day!
Please don't hesitate to reach out if you need our assistance.
Alina did a great job helping me with my issue
Alina never fails to amaze us with her support skills. Thank you for your kind feedback! We will work hard to continue providing you with an excellent customer experience!
Please reach out if you need help with anything!