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Great way to make sales before buying stock, also helped us release new products. Customer service polite and helpful
This app is great if you want to build hype for your new product - The service of the PreProduct team is awesome and super fast!
Oli and the team at PreProduct are always prompt with solving any set-up issues. The app itself is smooth and has a great user experience. It is helping us materially.
this is a fantastic app to take pre-orders. I was overally impressed by their support team. They went over an above to help us and even make sure there app worked with other apps and was quick to response if we had any questions or issues. strongly recommend if your looking for a pre-order app with great support team.
EDIT: Email was stuck in spam, devs are super responsive. This app sucks, not very customizable, devs aren't responsive to issues, also, the app will randomly redirect your products back to itself 2x. Not sure why it's doing that.
Hi there,
I think you might not be receiving our email replies. I replied about 10 minutes after you sent your email.
Feel free to send through an email to oli@preproduct.io and we'll get this sorted. I'll request temp access to your store in the mean time.
Oli
I used PreProduct for approximately six months whilst waiting for my plant pots to be made and shipped from overseas. I was specifically looking for an app that would allow me to accept pre-orders without charging customers as I didn't think anyone would want to give money to a brand new business and then wait weeks or months to receive their items. I also didn't want to have to take people's payment info in case this put them off pre-ordering, and also because I read that a payment can only be held as authorised for a short period of time. PreProduct was the only app I could find that offered exactly what I wanted! Customer service from Oli has been amazing throughout - he has always been so quick to respond and any issues/queries/suggestions I had were quickly and efficiently resolved. The app is incredibly easy to use and I couldn't recommend it highly enough.
The app is easy to use and looks great! One of the best thing is customer support, it is super fast and efficient! I had an issue and in less than an hour it has been fixed. I'm impressed!
Great app and Oli was super helpful in setting it up!
Love this app and the support is amazing and super fast!
This app is was exactly what I needed and the customer service is second to none. We pre-sold many of our winter jackets because of this tool.