PreProduct next‑gen pre‑order

I used PreProduct for approximately six months whilst waiting for my plant pots to be made and shipped from overseas. I was specifically looking for an app that would allow me to accept pre-orders without charging customers as I didn't think anyone would want to give money to a brand new business and then wait weeks or months to receive their items. I also didn't want to have to take people's payment info in case this put them off pre-ordering, and also because I read that a payment can only be held as authorised for a short period of time. PreProduct was the only app I could find that offered exactly what I wanted! Customer service from Oli has been amazing throughout - he has always been so quick to respond and any issues/queries/suggestions I had were quickly and efficiently resolved. The app is incredibly easy to use and I couldn't recommend it highly enough.

The app is easy to use and looks great! One of the best thing is customer support, it is super fast and efficient! I had an issue and in less than an hour it has been fixed. I'm impressed!

This app is was exactly what I needed and the customer service is second to none. We pre-sold many of our winter jackets because of this tool.

this is a fantastic app to take pre-orders. I was overally impressed by their support team. They went over an above to help us and even make sure there app worked with other apps and was quick to response if we had any questions or issues. strongly recommend if your looking for a pre-order app with great support team.

Setting up & working with Pre-Product was a seamless & breezy experience. Oli helped answer all of our technical questions & continues to be a strong advisor as we continue to build out this feature on our website.

Awesome "new app" with features really well dev & integrated. Goog job for the customer service Oli, you rock! Keep going Preproduct team.

Really easy to use and we crowdfunded our product successfully with PreProduct! So much cheaper than Kickstarter too. Whenever I encountered technical problems, the customer service was fantastic and was able to assist in any troubleshooting. Communication via email was easy.

In our line of business, many of the products we sell can take around a year to arrive in stock so pre-orders are an important way to clinch those extra sales. But finding the best way to do this has been fraught with problems - that is until we found PreProduct, a fantastic app that has enabled us to easily accept pre-orders whilst remaining compliant with the legislation regarding pre-payments in the UK and also Shopify's rules. Getting up and running was relatively straightforward and the friendly assistance that I received from Oli in making a few changes to tweak how it works for us was amazing Whatever we needed was sorted quickly and correctly the first time. My only concern before installing this app and it may be yours is the monthly cost. However, even within the free trial period, we had taken enough pre-orders to easily cover a month's subscription. As the saying goes 'you have to spend money to make money'. Brilliant app and brilliant service.

Super easy to set up and immediate help was available due to a bug in my theme. Amazing and very grateful.

The support team is absolutely wonderful! They have helped out with any query we have and have acted so promptly. Highly recommend this app!!