Recenze (6 992)

Celkové hodnocení
4,6
Počty podle úrovně hodnocení
  • 82 % hodnocení s 5 hvězdami
  • 7 % hodnocení s 4 hvězdami
  • 3 % hodnocení s 3 hvězdami
  • 2 % hodnocení s 2 hvězdami
  • 5 % hodnocení s 1 hvězdami
2. srpen 2021

I've never had any issues with Printful, and my customers all seem to love the products (t-shirts & tank tops so far). Going to expand to hats, hoodies, and other products soon. Very satisfied.

The MartyrMade Podcast
Spojené státy
Doba používání aplikace: Více než 4 roky
Datum úprav: 2. říjen 2022

Very easy to use and good product mix! After doing quite a bit of research, Printful seemed to be the best overall for custom T-Shirt creation and sales. The mock-up generator is great but I wish we could edit master images after posting to the store. To change the image, you have to do it separately on all variants.

You-Color
Kanada
Doba používání aplikace: Více než 4 roky
Vývojář Printful odpověděl 29. květen 2019

Thank you for your review!
We appreciate your feedback and look forward to our ongoing collaboration.

I wanted to let you know that you can bulk-update the print files and the mockups on your product variants by going to your Printful dashboard > Stores > Sync > Edit.
Once you check the box on the very left, to select all product variants, click on "Change print file" to bulk-update the print file and/or the product mockup that is pushed to your store.

Once you make the update, be sure to refresh your store data, in your Printful dashboard > Stores > Sync, by clicking on "Refresh data".

If you have any additional questions related to this, or anything else, be sure to send us a message to feedback@printful.com, we'd love to hear from you! :)

- Vita

29. květen 2019

Love it, it works. thank you. Love it, it works. thank you. Love it, it works. thank you. Love it, it works. thank you. Love it, it works. thank you. Love it, it works. thank you. Love it, it works. thank you. Love it, it works. thank you. Love it, it works. thank you. Love it, it works. thank you. Love it, it works. thank you. Love it, it works. thank you. Love it, it works. thank you. Love it, it works. thank you. Love it, it works. thank you.

OberlinMerch
Spojené státy
Doba používání aplikace: Více než 4 roky
25. červenec 2018

Phenomenal to be able to compose with so much power. Best feature is the mockup with the image contoured to match the flow of the clothing.

Meme R Tees
Spojené státy
Doba používání aplikace: Více než 4 roky
3. červenec 2020

I should have checked their company history and BBB rating before ever using this manufacturer! I have had nothing but problems. They have cost me customers, and money. The latest problem was the last straw- I created an item and ordered it as a sample for myself (May 30). I received notification (from printful) on June. 8 that it had shipped. I received notification on June.9 (from DHL) that an electronic shipping label had been created. I waited and waited for the arrival date of June 16- June 22 - still no package. I messaged printful and was told to just keep waiting- it's on the way. So, on June 29, I contacted DHL - they told me that never received the package, and therefore nothing was coming- I should contact the manufacturer. So, on June.29 I contacted Printful again (after waiting in a queu line of 66 people to virtual chat because they have NO PHONE NUMBER)- I was again told to just keep waiting. I told them that DHL never received the package. They denied everything and took no responsibillty and told me to just keep waiting. I finally received a call back from a manager 2 days later- and was told- yes, there was an error-the item was never shipped. Tracking was never updated, I was never notified- nothing- and I had to DEMAND a refund in order to get one. After all of this, i received another e-mail (from a different manager) giving me a completely different story- and telling me to keep waiting. UNBELIEVABLE! This company is shady, has horrible customer service, and is completely unreliable! STAY AWAY!

Streetside Apparel
Kanada
Doba používání aplikace: Více než 4 roky
Vývojář Printful odpověděl 10. srpen 2020

Thank you for your review, we truly appreciate hearing your feedback!
We are, however, sorry to see that you have met with these concerns, it should certainly not be the expected quality for our shipments.

From what we understand, this order was lost in transit, even though it was shipped out from our fulfillment facility, as this is also something that can happen on the way to the carrier.

Our phone support has been off, while we helped clear the large email backlog, but we see that you have successfully reached us via a call and we hope these concerns are now put to rest.

If you have any additional feedback, as well as any questions or concerns, be sure to reach out at feedback@printful.com!

- Vita

3. leden 2018

So easy to use, I love this App!

A Touch Of Gold Candles
Spojené státy
Doba používání aplikace: Více než 4 roky
26. listopad 2021

So far i love this app and has helped me ease the work with my small business with drop shipping! Wish i had known about it sooner

Dreauxlusional
Spojené státy
Doba používání aplikace: Téměř 3 roky
5. listopad 2022

Excellent services provided by the Prinful store. I really Enjoy working on it. It is very easy to create designs and upload to your shop as it has sync options

Caracalious
Spojené království
Doba používání aplikace: Asi 2 měsíci
6. květen 2016

Awesome concept (no inventory), easy to integrate and quality breadth of products to choose from.

The mockup design/upload process has been problematic for us at times (we're perfectionists), requiring some re-work and a lot of back and forth with Printful support. They've generally been ok to deal with, but the process can be slow.

We'd also like to see more products added to the mockup generator...currently, this only includes certain shirts and no hats (which require a 3rd party generator and some guesswork)

If you're looking for an easy way to add a lot of new products to your store, Printful is definitely worth checking out.

Ammo Athletic
Spojené státy
Doba používání aplikace: Více než 4 roky
13. červenec 2020

Terrible for Shopify/Amazon/Ebay stores - NO regard for customer service, delivery windows. Dishonest support answers.

I run an Amazon store, a shopify store and an ebay store. I integrated printful to do some of the on demand printing.
When Covid started, there seemed to be a mad rush to get my orders fulfilled as if they wanted to rush production before they got shut down. Then mid April every week a new change would happen with fulfillment times. Constantly changing their "window" on previously existing orders even though the orders were already placed under the delivery windows published at the time.
So I would put an item on Amazon or Shopify or eBay, going with the Covid scheduling, saying "This will ship in 14 business days...".. customer places order thinking this is true. 4 days later Printful changes its policy silently (unless you constantly check their ugly website blog) saying, orders take up to 4 weeks. So now what? 1st off, your Amazon seller metrics take a hit if you do not deliver the order within the original 14 days or if you cancel the order, and your customer can leave you a bad review because they didn't get their shirt on time.... Customer support takes no responsibility for this, simply saying "our blog updates show the timeframe"...
Then when you think it can't get worse, Printful decides to start having orders for the USA printed in Latvia, at which point they sit in a warehouse waiting for other orders to ship to North Carolina where they then re-ship to the customers. Blank garments sourced in Europe are NOT materially the same as blank garments sourced in the USA. And they are not the items I ordered. Printful denies this though my Gildan rep does not. They also tell me that they can't cancel or rush an order as it is already sitting in Latvia and replace it with a USA order, even though I NEVER agreed to such a ridiculous fulfillment method.
There is NO transparancy with Printful, their support tells me it will take 48 hours for a manager to "get back to me" then after 40 minutes of pushing i got to talk to someone in Latvia and then someone in NC all of which are dishonest.
And here is a real unethical issue.
Printful puts priority on Amazon store orders over Shopify and eBay store orders. With 99% of orders I got for all my stores of the same items going to the same places on the same days, the Shopify and eBay orders took 3-5 times longer to process/fullfil. They will NOT admit this, but it is happening internally.

Avoid printful if you don't want to wait 4-6 weeks for your order to start being processed if you have an external store where metrics or feedback are important. You will take a hit and they will do NOTHING to rectify it.

Coolest Shirts On Earth
Spojené státy
Doba používání aplikace: Více než 4 roky
Vývojář Printful odpověděl 16. červenec 2020

Hi there!

Thank you for sharing your feedback on our services. I'm truly sorry to hear your experience hasn't been the best, I hope we can improve it going forward!

I absolutely see how frustrating these fulfillment and shipping delays can be for you as a business owner.
During these difficult times, when we still see the effects of Covid-19 restrictions, the order fulfillment will really take longer than our regular 2-7 business day time frame. At this time, we are working based on average estimates, not hard deadlines and we wouldn't be able to guarantee any specific deadlines. Our fulfillment estimated time frame can change weekly or even daily based on the current situation in our facilities so it is possible for the fulfillment to take even longer than originally expected.

Covid-19 has been a challenge for many businesses out there. We have continuously provided many resources with the latest information on our Covid-19 page as well as providing tools such as this blog post ( https://www.printful.com/blog/covid-19-and-online-stores/ ) on how to inform the customers about these changes and manage expectations about order delivery. We strongly recommend to check the information and updates on your store platform to make sure you’re compliant with seller guidelines.

About the order fulfillment queues. Although we try to fulfill orders in first in- first out basis, the way orders are fulfilled would depend on the products as well as their quantity, the fulfillment center, variant specifics, printing areas and many other factors. This means that the orders can be fulfilled at different speeds. We will always try our best to route the orders to the closest facility based on the customer's location, during Covid-19 your orders could be routed to other facilities, where we think the order can be fulfilled more efficiently. This information can also be found on our Covid-19 page (link here https://www.printful.com/covid-19).

I’ve sent you a quick follow up about your experience with using our services, I hope we can find the best solution that works for you going forward!

If you have any additional feedback or anything else, please send us a message to feedback@printful.com

-Lauma