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I could swear everytime they update the mockups something goes wrong. The new all over print hoodie mockups are crooked. The issue really is that it will now take around 4-5 hours to change all the mockups because the system is slow and the bulk editing options are not as useful as I'd wish.
genial me gusto mucho
¡Gracias por tu reseña!🙂
Great service, but some of the pricing is too high and needs revised, people are trying to make a profit and still grow, yet the majority of your sales go to Printiful - unless you set 50%(+) margins and make your customers pay ridiculous prices OR use the cheap lower quality clothing (which still feels slightly overpriced). But I'm clearly no expert or else my business would be thriving. Also, not a big fan of the new Shopify dashboard at all. Hopefully it’s updated or becomes a customizable setup.
Thanks a bunch for the detailed review! We would love to hear more about your experience and feedback. Feel free to reach out to us via e-mail at feedback@printful.com, and we'll be happy to look into it! We truly appreciate your feedback!
I don’t like the fact that lots of products get discontinued. My store is based only on sustainable clothing and the choice Printful has for sustainable items it’s already very limited so, when they suddenly discontinue 4 or 5 articles, they cause a big impact on the store.
My experience with the printing and delivery times is good so far, but I haven’t got enough sales to asses it properly.
Printful worked flawlessly until I got up to about 120 items. Then the items started to refuse syncing with Shopify. I've tried everything and when left to manual syncing, the items get caught in an upload buffer until they cancel after an hour. This is very frustrating and has slowed building my storefront to a crawl.
Thank you for leaving a review! We appreciate the feedback and we'd certainly be happy to check further on the sync issue you mentioned. Please send us an email at feedback@printful.com and we'll investigate right away.
Honestly, i am new and still figuring my way around. I find this to be one of the more difficult apps I have been working with. Its the slowest and a little confusing. However, some of the feature are better than others. I appreciate your business model and am excited to see the products and see what the experience is like when I get some orders.
I can give a more thorough view then. Thank you
Santina
Thank you for leaving a review! We appreciate the feedback and we'd certainly be happy to check further on the mentioned issues and provide any help you might need. Please send us an email at feedback@printful.com and we'll look into it right away.
the site want collaborate with my shopify store I have to purchase a new store
Thank you for your feedback! We're glad you had a satisfactory experience, but we always aim for excellence and would love to know how we can improve. If you have any specific suggestions or further comments, please don't hesitate to share them with us via email feedback@printful.com. Your input is incredibly valuable and helps us enhance our services for all our customers!
Customer service is amazing but although my designs are loved, the products are good but are too expensive, I can't sell anything. I tried for over a year.
Thank you for your feedback! We're glad to hear that you've had a positive experience with our customer service team. We understand your concerns about pricing and its impact on your sales. We continuously evaluate our pricing to ensure it reflects the value we provide. If you have any further questions or would like to discuss anything else, please feel free to reach out to us via email feedback@printful.com. We're here to support you in any way we can!
Great
We're glad to hear you think it's great! 💫
In case you might have any suggestions on what could be improved or have any questions, feel free let us know by reaching out directly via e-mail at feedback@printful.com. We'd love to hear your thoughts!
The app works okay, however it requires me to manually refresh the data in order for an order to be placed. If I miss that a customer ordered a printful item it never starts the order. If someone orders a printful item I would prefer it to automatically submit the order to printful and get production started.
Hi there,
Thank you for your review! Usually, orders from Shopify are automatically imported to Printful and you shouldn't have to refresh the store data every time. We'd like to look into this situation, so could you please reach out to our support team via email support@printful.com and share your account details and a short description of the problem? We'd be happy to take a look!