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Printful is a great product and offers great service. Makes building your own Frod store easy and quick. The integration with Shopify is also simple and painless, love it! Highly recommended for anyone else looking for easy way to add Frods onto a shirt.
easy to understand like it smooth work flow keep up all the good work
Much better integration than other POD partners that I have integrated with my Etsy and Shopify stores.
Pretty good till now. A new user
We’re glad you’re enjoying our services! 🧡
Great service for my business needs.
We’re thrilled to hear it’s been a great experience for you! Thank you for sharing your feedback! 😊
Seamless integration with great instructions
We're thrilled to hear that you found our tutorials great! We appreciate your feedback! 😊
Great, easy to use.
We appreciate the positive review! 😊
Have used Printful in the past. Their customer service is not great. We had an issue on an order where we had to cancel an order. We canceled the order on Printful first, then went to Shopify where we canceled it on Shopify's end and it read "canceled" after the order. All was good... that was until the order was pushed through again 4 days later without us authorizing it. We contacted Printful right away to say we had canceled the order and unsure why it was re-sent. The order had only picked 1 item, but that wasn't the issue. The entire time Printful is saying to contact Shopify and Shopify is saying to contact Printful. Printful kept saying "the order is already being fulfilled so we cannot do anything." When I show them we had already canceled the order and the order number is they same they would not listen.
After a ton of back and forth, they still wouldn't look into if there were any glitches but ended up refunding and canceling the order. It didn't stop there, the support representative accused me of "editing" the order number to say "canceled" after it so it wouldn't have been a duplicate order and lying that I had canceled the order. We did NOT lie and every record we show that the order was canceled and the billing page also indicated it was canceled.
We do not want to work with a company that accuses us of lying and "editing" order numbers.
great and professional service
there are limitations on what you can do
Hi there, thank you for your review! To better assist you and address your concerns, could you please provide us with more details about the specific issue you're facing? Feel free to reach out to us via email at feedback@printful.com. This will help us better understand the situation and provide you with the appropriate assistance!