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I used this app to create custom T shirts for my brand and it is a simple process to create high quality designs and mock ups to publish on my site. Highly recommend
Printful is mostly a great and easy way to upload art and put it on shirts. I have had some issues with print quality, and I am still waiting for them to get back to me. Other than that, like I said, it's mostly a great thing to use.
Thank you for your review, we truly appreciate it!
We checked in with our correspondence and it looks like we sent you a reply on September 18.
If you're unable to locate it in your Inbox, we also suggest checking your Spam or Promotions folders, to make sure it hasn't ended up there!
We also sent over another followup to you earlier today! :)
- Vita
This app is amazing! The customer service is excellent and the end product is of high quality! I'm using the app for my store MinteeFashion.com - The user interface is very straight forward and the company actually wants you to succeed. I would recommend it to anyone! :)
Sehr gut, tolle App, kann ich nur weiterempfehlen, die Einbindung war super leicht, alles einfach überschaubar
I hate to give a bad review but I'm incredibly disappointed in their communication during covid-19. They could have easily sent email updates to let everyone know what's going on so we can communicate with our customers.
Instead, they just continue to extend the processing time with no notice at all, leaving you to figure it out on your own. My items have all been queue for over 30 days, which is past their current estimated processing time.
Covid aside, their quality is good 80% of the time. 2 out of 10 items come back with a bad print but you can have them fix it for free.
Hi there, thank you for your review! I'm very sorry to hear that your experience with us during this time has not been the most positive! We have been providing Covid-19 related updates on our site since March, you can follow any changes or updates to production times right here https://www.printful.com/covid-19 (you can also find a link to this page when viewing the order through your dashboard). We definitely understand that these delays are not pleasant and we are working diligently to fulfill all orders as quickly as possible.
I am also sorry to hear you have encountered some quality issues in the past! We would definitely take responsibility if the quality issue was an error on our end and it is useful for us when you report any quality concerns, as it helps us see trends, recognize the problem, and fix it.
I will follow up with you via email on your order!
- Zana
I used to love this app until I had a small problem a customer order a shirt and not receive anything even now they still haven't receive nothing and they had order back in July, I had to go out my way and find somebody to print a shirt and ship it myself. My problem is that in the middle of it all I could not reach nobody that could help me I have not gotten a email back I miss the old days where I can just call and the problem is solve in seconds well its been a fun while it last.
Thank you for your review, we truly appreciate it!
We're sorry to hear that your experience with us has not been great, but hope that we can improve it moving forward.
We see that we had sent you an email reply to your Shopify inquiry back in July, but we did not hear back from you.
To be sure, you can check in with your Spam or Promotions folders for the email.
We will also follow up with directly once more with some additional details on your concerns.
- Vita
i am comfprtable with them thank you and i wish all the best for us and i really beleive it will good experience
Hi there!
Thank you for your review!
Remember that there are two transactions for every Printful order:
1. Your customer pays you for the order, the retail price, and the shipping you have shown on your storefront, and the money goes to your added billing method. We wouldn't receive these funds.
2. In a separate transaction, Printful charges you to fulfill this order the product price + shipping + taxes if applicable, from the billing method you have added to your Printful account.
What's left in between these two transactions is your profit. You can take a look here for detailed info too: https://www.printful.com/payments-guide
If you ever have any questions - don't hesitate to reach out to our support team at support@printful.com or our live chat and we will be happy to help you!
love it. love it love it love it love it love it love it love it love it love it love it love it love it
Very easy experience, great features
Ich verwende die App für mein Shopify Account, ich bin sehr zufrieden über die Integration und die Bedienung in der App von Printful macht echt spaß zu bedienen.