Printful: Print on Demand

its now saying one of my products is discontinued and there is no method of changing or altering it. most of the links dont work and individual products keep breaking. who build this back end?

On Chrome I can't load the site. The overlay for a modal window has greyed out the site and I can't click anything.

They are to big. Support picks up just fine but if you have an issue it turns over to email which as they said "Quick Reply... 24 - 48 Hours".

So if an issue need back and forth response it turns into days. Meanwhile your customer is waiting and sometimes you have to cancel.

Not good for business. Meanwhile your kinda stuck.

Péssimo! Eles oferecem o plano grow sem mensalidade como teste, mas cancelei muito antes do prazo final, semanas atrás, e ainda assim fui cobrado. É lamentável. Essa empresa não é séria. Muito cuidado com essas promoções mentirosas.
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ATUALIZAÇÃO: AGORA TÁ UM JOGO DE EMPURRA: O SHOPIFY DIZENDO QUE A PRINTFUL QUE COBROU E O PRINTFUL DIZENDO QUE NÃO COBRARAM NADA, QUE QUEM COBROU FOI A SHOPIFY.
ESTOU DESISTINDO DO SHOPIFY. SEM ATENDIMENTO, SEM RESPEITO PELOS LOJISTAS DO BRASIL. ESCOLHAM OUTRA PLATAFORMA DE ECOMMERCE.
VEJAM AS AVALIAÇÕES DO SHOPIFY NA TRUST PILOT.
3 MIL AVALIAÇÕES, NOTA 1 ESTRELA.
FUJAM DA SHOPIFY
OLHA O QUE A ATENDENTE DO SHOPIFY TEM A CARA DE PAU DE FALAR: 16:38 Stephanie (Support Advisor): Eu entendo totalmente que está na sua fatura do Shopify, no entanto, como este é um aplicativo de terceiros, o valor que você pagou foi repassado a eles.
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e a resposta da Printful:
"Ao visualizar a captura de tela que você compartilhou, vejo que a cobrança a que você se refere vem da Shopify. Nesse caso, sugerimos que entre em contato com o Suporte da Shopify, pois eles podem fornecer informações mais detalhadas sobre o assunto."

UM JOGANDO PRO OUTRO E O LOJISTA, ROUBADO.

I linked my store with Printful and now I can't gain acesss to the Printful account... I'm logged into Shopify and see all my Pintful products however when I try to edit them on Printful it redirects me to a Printful login page.. When I login using my Shopify email I'm met with an empty account with no stores and products... when I try to link this to my Shopify it tells me to download the app via Shopify's Admin.,.. which I already did. Hence why I already have products... Nowhere on Shopify will it tell me the login info for my Prinful.

Awful print jobs, long ship time and no customer service. They also have a very antiquated app where you cannot populate your images to multiple products, you have to do it manually one by one. If you hit "back" it will take you completely out of the app and you will have to start over again and again. They also don't even offer photographic prints or basic print products. But...I digress, this review is not about that....

This review is about quality. Quality is so important for customers and it Printful's quality is aboslutely AWFUL.

On February 25th I ordered two 24x36 prints. I uploaded two images to be printed through Printful. I sent these two prints through with the Printful recommended color profile of sRGB IEC61966-2.1 to ensure colors were true in my proofing viewer compared to expected print results. However, instead of printing closely to the colors provided, when the prints were finally delivered on March 6, both printed nothing like the images submitted. They are dark, muted and cool in tone compared to the print file especially in areas of green/yellow and shadows were darker as well SEE BELOW. I immediately notified Printful via their report a problem feature on March 6 attaching images of the original file and the resulting print. I followed up 24 hours later. On March 7 Printful replied, stating he saw the issue, confirmed I submitted them correctly and would see what the graphics team recommended. I waited two days and they did not follow up although I did inform them this was a time sensitive matter especially given how long it took them to send the original prints, especially when we have customers waiting. I followed up on March 9. I was ignored. I followed up again on March 11 and I was ignored. I followed up again on March 12 and asked for a refund. I was ignored. I filed a complaint with the Attorney General and sent that to them on March 13 and asked for a refund. I was ignored.

This company offers PRINTS--most of the time we never see what our customer gets. In this case, I did....and it's absolutely AWFUL. PRINTFUL AGREED. Then they just decided to NEVER RESPOND TO ME AGAIN and KEEP MY MONEY. Ignoring the impact that it had on me and my business. Disgusting. They falsely advertised a product, provided specific printing requirements for that product, failed to deliver the product as ordered, acknowledged they erred, ignored me for days and refused to refund the product.

Do not use PRINTFUL unless you want awful prints, upset customers and no way to fix the problem because there will be no customer service.

Su nueva herramienta para Mockups generados por IA no funciona.
La utilizo para los Hoodies All-Over Print y la imagen generada es igual a la del modelo que se escoge como referencia a pesar de que especifico un color diferente de cabello y el fondo de una ciudad.

Customer service is absolutely frustrating and non-helpful at all when you really need help with trying to disconnect an old, inactive store without any orders or payment info stored and connect a new one. I haven't had such a frustrating process with customer 'support' for a long time and it's still not fixed.

The app now actually makes it more difficult to access the Printful Dashboard. Where is the direct link button to go to the Printful web site? There is no access to ones templates as the app now opens at Shopify. It would be preferable to be able to go directly to one's templates rather than have to open a new product all the way through. Feel free to fix it rather than publish a one star review. (It is only one star because this does not need to be printed it just needs to be fixed and you all brought it here at the feedback offer) Printful is the best print on demand company on the planet as far as i am concerned and this fix would be nice.

They have been great for years but just recently I was unable to log in to update a payment method. After weeks of back and forth with Printful Support, they could not fix the issue and I was losing money and orders. I realized that they were sending automated emails saying they are working on the issue with redundant links in the emails for a password reset which did not work properly. No humans were involved. They had no concerns, awareness or interest in solving this issue. I am in the process of transferring all of my procucts to another Print on Demand. This was shameful and costly.