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The nice thing about Printful is that it's pretty automated and easy to add designs. However, the prices are VERY high so the margins are VERY low. Two days ago I found a place locally where I can literally make DOUBLE the profit (or at least get very close) with higher quality material AND they'll ship.
I had a sweater that I ordered 8 days ago that was supposed to go to an influencer with 419,000 followers, but since it hasn't even been shipped yet (8 days and still waiting) he will not get it in time.
Printful integrates well, but if you can't make much money, then you better sell some serious volume.
I've ordered a number of samples trying different print and t-shirt options and they have all been poor quality prints, which is very disappointing as the Printful app and service is easily the best to use.
Hi!
Thank you for sharing your experience. Sorry to hear that it hasn't been a pleasant one.
Please know that we take quality concerns seriously and we'd like to look into this closer. Please either submit a problem report for your order or contact our support team via live chat or email - support@printful.com
We'd be happy to resolve this issue for you as diligently as possible.
Hope to hear from you soon!
- Renate
All was well, I got all my stuff mocked up and put up easily but it gets 2 stars because when I ordered a sample of my shirt I saw how insanely cheap the shirts are for the price. The stuff is already expensive and for it to be cheap?!? It was a black shirt that was so thin you could see through it. Thank gawd I got it before I started marketing I would have been embarrassed to be sending something that low quality for that price to anybody
Used this app to sell merch for my brand. I like the quality, but there are hidden fees that make it so that you lose money if you don't markup your prices by 60-90%. This is on top of the base costs you pay for the products.
Hello!
Thank you for your review and for sharing your honest feedback.
The price you see in our product catalog would include the product itself and one print and additional prints would cost extra. As shipping and taxes (if applicable), are calculated on a variety of different factors like size of the order, fulfillment location and final destination - they're added only at the checkout.
If there are any unexpected charges that you've noticed, don't hesitate to reach out to our support team at support@printful.com or our live chat and we will be happy to help you.
App is easy to use but my problem is with pricing. I don't think I'll be able to make any profits staying competitive if I use this app.
Hi there!
Thank you for your review, we truly appreciate it!
We understand that our prices may not be suitable for all our users, but we consider them fair taking into account that they cover the costs of the products, printing and fulfillment, the features on our website and the free integrations we offer. However, we do review the costs of our products, shipping, and features regularly and lower them whenever possible.
If you have any additional feedback, as well as any questions or concerns, please reach out to us at feedback@printful.com!
- Elina
I like Printful but I'm considering testing out another drop shipping company. The fulfillment center wait time is too long. I have customers that placed orders over two weeks ago and still their order has not been fulfilled. The worst part is customer support. You can not call and speak with a representative neither can you chat with anyone. Honestly that's bad business. I can tell this company scaled really fast but was not prepared. When a customer places an order on my site and has to wait over two weeks or up to a month to receive that order, that's bad business on my end and a high likelihood that the person will NOT be a repeat customer.
Thank you for sharing your feedback, we truly appreciate it!
Currently, we have quite steady fulfillment times, only in edge cases such as stock shortages or if the item doesn't pass our Quality Control, the fulfillment can take longer. We will do our best to advise you on each case specifically. You can see our fulfillment times here: https://www.printful.com/fulfillment-updates.
At this time, our standard phone support is not available. We're focusing on assisting customers via chat and email. Our chat support is available 24/7, we may turn off the chat to handle the incoming volume so you should try again later. You can also reach us at support@printful.com, our response times are about a day now.
In case you have any further questions please feel free to reach us at any time!
-Lauma
The best advice: order sample product. I ordered four samples, a T shirt, two kinds of sweatshirts, and a mug. Of those, only *one* was to a decent standard. The mug had a misaligned/blurry print. The T-shirt had color bleed thru, because they don't use a white undercoat for dark colors. The Sweatshirt was the same (on black), and the print itself was blurry as heck in places. Customer service was wishy-washy, and only after repeated attempts was it suggested that "we might be able to do better". Other suppliers are not nearly as problematic, though, not all product through all suppliers are created equal. So, again, order test product!!!
Ultimately, they refunded the purchase for the three screwed up items, but I can't in good conscience use or recommend them.
I'm having a terrible time with the integration of printful and shopify with my own domain. Been charged for 4 months I think now and still no shop up and happening. I can't honestly recommend it as yet.
Hi there!
Thank you for your review. We're very sorry to hear your experience with us has not been positive during this time.
In case there's anything you'd like to share about your experience with us or if you have any questions, surely let us know at feedback@printful.com; we'd love to hear from you!
- Elina
No consistency in throw pillow color with the print file I send. Colors always come out completely different. Stitching is already loose in some of the samples I just ordered. It's a shame because I really like the pillows. I won't be ordering from here again.
It is easy to use and upload products to your shop, however their range of products is incredibly limited, especially in comparison to other t-shirt printing apps. It means my range of products is also very limited, when I would love to add tops and sweaters that aren't just standard t-shirt shape. So, I am rating Printful a 2 out of 5 until they add more products from which to choose. For example it'd be great to have better crop tops, muscle tees with the rolled up sleeves, off-the-shoulder tops, more long sleeve options, especially for women (as there are currently hardly any), and more tank tops. More items from the Bella + Canvas range would be great as I checked their website and they have some really attractive apparel to choose from. It would be brilliant to have some tie-dye tee options too like they have on Zazzle. And there are no organic or eco-friendly options and that would be something else I would like to add to my shop