Printful: Print on Demand

Very helpful in it's fulfillment. It takes care of everything. I started my website and I was proud with the response and helpfulness that they gave.

Since COVID-19 their customer service has been non-existent. If you try emailing them they take 1 week to respond. Their delivery times has been extended by a ridiculous amount of time. Their support chat has been turned off all of a sudden. Overall a very poor handling of the COVID-19 situation.

If I could give this no stars I would!

This company has a very user friendly website and is much better than the order apps on here, BUT.... holy sh*t is the print bad! Every time they have printed something for me, it's been wrong. When I contact them about the problem they are VERY fast to turn it around on me and point the finger at me.

I've been a graphic designer for 5+ years now with printing expirance and I know how to size my art onto clothing. Yet every time an order is printed the logo on the fron is way off and the back logo is super small.

Dealing with all these problems has resulted in me looking bad and having nothing but complaints from customers that are spending their hard earned money with me. NOT HOW YOU WANT TO GO OUT IN THE FIRST MONTH OF OPENING. Printful needs to own up to their problem and make things right.

i used to use custom cat. Then i decided to try printful. Printful printed and shipped my orders within one week of placing it whereas custom cat on average took two weeks for each of my orders. Very satisfied with printful

I've found the Printful / Shopify integration to be seamless. I sell art prints and have lots of tedious work to do. Works like a charm.

With Printful I am able to design products with multiple images including all over print! Thank you!

I would not recommend Printful. On my first three test orders there was a problem with every single one. The first hoodie I ordered had the stitching at the seams coming undone as soon as I pulled it out of the package. The second order was an embroidered beanie. It was supposed to be a fish and the stitching went well outside the outline of the fish even though the mockup clearly looked just fine. The third problem was with two different sizes of the exact same hoodie. Both hoodies had the exact same designs on them but when they arrived only one hoodie had the correct color gold text , white the other somehow had white text...I don't even know how they could screw that up when the mockup was clearly fine. Additionally it takes them way too long to print. I made a small order on 10/12/2020 and it took them 14 days to print it! That is absurd! The only reason why I gave them 2 stars instead of 1 star was the fact that they refunded me my money for the first order. I didn't even say anything about the second order and I just submitted a complaint about the 3rd order so we will se how that goes. I highly recommend that you use SPOD instead. Their prices are better, they guarantee 48 hour fulfilment, and honestly I think the quality is much better. I made a test order 12 FULL DAYS after a printful order and they both arrived at my doorstep on the exact same day!

I only gave 5 stars because 6 was not an option. If you are considering starting a legitimate clothing brand or just looking to make some extra money selling your designs, please do yourself a favor and go with Printful. I generally never write reviews as I am an extremely busy and type A++ personality. However, after watching dozens and dozens of comparison videos of Printful to POD providers, I chose two of the others first. Because I was lured into the comparison video trap where not all things were being considered. It is about VALUE, not PRICE. the only way to build a brand or sell your designs is through consistent quality. Consistent Quality comes at only a small higher price, but it will more than payoff in the form of satisfied customers, repeat business, good reviews, and flexibility. I chose two other before Printful and the difference is the other POD's cannot always ensure consistent quality simply due to the model they use. Other POD's simply outsource the work to the lowest bidder, or in some cases you can request the same provider and hope that it gets done, when it needs to get done, at the same quality as before. If a provider provides poor quality, yes those other POD companies will eventually drop them as a provider, but at that point it has already caused problems for your brand and designs. I learned this the hard and expensive way, and having too many negative reviews will get you delisted form some selling sites. This is where Printful is different. Rather than "offshore" or "offload" the jobs to other companies, Printful prints all of their own items at their own facility using their standardized QC process. This helps ensure consistent quality. Their reputation and business viability is greatly diminished if they do not provide quality products to the customer. So they have a business value proposition for ensuring consistent quality. Next big reason for choosing Printful, FLEXIBILITY. Most of the other POD suppliers do not have the option for Sleeve prints or Private label branding. This is HUGE if you are trying to build a clothing brand or streetwear brand. This allows your brand to look professional and official. The third reason to choose Printful is what I call "Small Touch Service", where they will allow you to send them branded packaging to ship your products. This includes mailers, inserts, etc, all of which reinforce the legitimacy of your brand. So if you want the CHEAPEST, and your brand is not that important to you, then try the others and learn as I did the difference between Initial Cost and Total Cost of ownership, including returns, refunds, being delisted for bad reviews, etc. I almost lost all of the time and money I invested in my brand and designs "CHASING CHEAP". You took time and effort to create the designs and the brand, don't let all that be lost . Brand failure is expensive and embarrassing. Do not make the mistake I made. The slightly higher rate you pay at Printful is to provide you the best chance at building a successful brand or design collection providing what you are really selling, your reputation. You deserve consistent quality designs. You deserve Printful. DaleH, CFO, MBA, A2B Logistics and CrossUp Brands. Hit me up at dale.horne180@gmail.com with any questions or comments regarding this app. No I was not paid anything by Printful. This is an unpaid unpolitical advertisement.

I have made mockups twice before now using redbubble and cafepress. Now after the research on POD suppliers shows not much choice for Canada with shopify integration, I chose printful over the others for all the right reasons. Feel like a pro making my pod store now having lived through this before then getting into printful. I find it easy to navigate and create items to put on the store and the platform is second to none. I love that it instantly integrates with my store. Beats anything out there for designer ease of use at this point but I have just gotten started. Tutorial videos helped alot. Only drawback discovered is having to put the designs in one at a time when you have more than 200 and only on one product at a time. However, it is easier to put all the tshirts into a collection, all the mugs, etc. so that part works when you need to individually edit them to a collection. All in all, it has made my shopify store look very professional with their mockup choices and that it was free to get involved with it and that I still own my own designs. Five stars.

Started off ok. Easy to setup. However, I had 5 orders delayed for over a month because they updated an item (Black hoodie 1 replaced with Black hoodie 2). I received zero notification that the item was not out of stock, nor did I receive any notice that my orders had been delayed.
Having been told by support that I now "just" had to go manually update all my designs I got an error that the platform wasn't working. Customer support told me (of course) that this was a shopify problem and I should clear cache/cookies and reload. So I did. To the same error.
Deleted the app and installed Tpop.