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Great app. Just wish it had more products like stickers, travel mugs, different model of cases other than iPhone such as for Samsung, iPads, laptops and such. Hopefully they will continue adding new items .
I used tyhis app to help get my feet wet in product design and develop my brand to everyone affiliated with the movement
Way too expensive. Eating into my profit margins. One good thing is they print and ship fast. Need to lower their prices or I'l go elsewhere.
Por el momento estoy utilizandola y estoy valorandolo. Lo que necesito son toallas de playa de calidad y Duvets.
Overall good. Not being able to clear out backend on the vendor side of Printful is annoying as it's less organized. Also, please options of type of print. I now have to look for alternative solutions as I sell shirts with metallic vinyl. Please add!!!!!
When products are in stock the quality of the merchandise is good and the fulfillment is good. I have had only one major issue and their response was prompt and helpful. Margins on costs per item are better on some products than others. Prices are a little high but they do make, provide and fulfill the orders and for the most part, they are quality products. I am looking forward to them expanding their eco-friendly offering of products.
Hi there,
Thank you for leaving a review :)
We're sorry to hear about the stock issues and if it could help, you can check on the availability and stock of our products by going to our Product Catalog -> Select the product -> If you are logged into your Printful account, you will see the Availability tab with all of the facility and stock details.
You can also set the preferred region for your store and account, so our system would automatically filter the items to display ones that would be available in the region. For your account, this can be done by going to your Printful dashboard -> clicking on Preferences (the small globe icon) in the upper right corner -> Default catalog and delivery preferences -> Selling region -> select the region. For your store, this can be done by going to your Printful dashboard -> Settings -> Stores tab under Settings -> scroll down to Store default selling preferences -> Selling region -> select the region.
Additionally, by going to Settings -> Orders tab -> tick the box by Automatic stock updates, we'll be able to update the stock availability for your listings.
In case you come across any issues or have any inquiries, feel free to reach out to us at support@printful.com. We'll be happy to help!
One of the things that I love best about Printful is their product selection. The prices for shipping (which are most POD companies' Achilles Heel) is decent.
They're struggling to fulfill orders in a timely manner with everything that's going on right now, but I'll give them a pass this time for it.
They are also opening up a warehouse in Canada which should help offset some international shipping costs.
Hi, thank you for your review, we really appreciate it! We're glad to hear your experience with us has been mostly positive so far and we would definitely like to improve it even more moving forward!
We're happy to hear that you are liking the product selection! We hope to add more and different products to our catalog in the future, and if you have any product suggestions, be sure to let us know. It is useful for us to know what items you would like to offer in your stores, so all suggestions are welcome.
Currently, we are experiencing fulfillment delays due to the situation with Covid-19 and an unexpected order volume at this time, but we are upscaling our printing equipment as well as hiring more production staff. This will help us fulfill orders more quickly and return to our normal fulfillment timeframes sooner. We are working on a production facility in Canada, which will help us with managing order volume in the future as well.
We highly appreciate your understanding during this time and we hope to see the situation normalize soon, so we can continue providing our fast services to all of our users!
If there's anything we can help with, be sure to let us know at feedback@printful.com anytime!
- Zana
So far so good. Good customer service, Nice platform. We would give printful 5 starts except for one major - hiccup we have encountered two months in we have spotted a huge problem which we wish we spotted before. It will not apply to everyone, but most certainly to businesses who focus on selling one or five products i.e. tshirts. Read on if this is you and consider alternatives if printful do not can up with a solution to this. The Biggest draw back is that if you have a large range of designs (0ver 1000 like us) that you intend to use on say 1 product and they suddenly discontinue the product you will be in big trouble (the end of the world) as there is no way to easily replace the one products you have 1000 designs that took you two months to upload if the tshirt is discontinued. In fact if you change your mind and simply want to change the t-shirt the 1000 designs are printed on you can not. It will take months. Even worst still if you have 3 products and all are discontinued in the same month, this could then take you again months just to recreate and sync 1000 designs - it will kill your website and google will most likely blacklist you or ignor you in the future as you will have thousands of broken links. Its something that has only just occurred to us and we are worried......... Surely there must be a quick way to replace a discontinued product without having to create all 1000 products i.e. tshirts again? I think this is where for example DBH platform trumps as they offer the ability for the customer the ability to choose the product that they want the design on as opposed to the other way, but that platform is not available to us as its a private business. Like i said i dont know what we would do if the most popular tshirt we are uploading 1000 designs on gets discontinued on the printful platform, but hopefully printful will come up with a solution before then. Otherwise it maybe the end for us even before we have taken off. Or we may just have to start looking around now and migrate items to another platform. But hopefully not after all this work.
21 May 2020
Thanks for the quick response. As I said i think from reviews and my experience so far has been generally positive. The other issue that would be fixed with the above is that when products become redundant as we've found after creating 250 in the last month. My shopify site is left with lots of 404 errors. Would be good if the prihtful app created redirects as my site is new and this badly affects my listings in google. The images that get uploaded to my shopify site are also in google listing that helps attract people to the site, so when you completely and automatically make a product redundant and pull it from the store along with the images this is not good. Better to leave the product in place so I can benefits from the pictures listed in google and let me have the opportunity to set up a redirect.
Why cant i also go straight into a discontinued product and change it within the product information section like changing a printfile. surely that would be easier and cleaner seo wise etc?
Sorry one more issue, why cant i select any alternative for my products it seems to be limited to what your system feels is the best alternatives which is not good. Its its getting it wrong in some instances?
Hi, thank you for your review! We really appreciate it!
I'm glad to hear you have been having a good time with our customer service and platform in general!
Thank you for taking the time to provide your feedback on the product update functionality! As you have noted, it isn't currently possible to update the entire product (or bulk update multiple products) with a new item, in case the initial product is discontinued or if you would like to change it. This is a limitation on our end, but I can definitely understand how a feature which would allow updating the products would be useful, especially if you have many products with the same item. I have passed along your feedback about this feature to our development team for further consideration and I hope we are able to find a solution for this.
Thanks again for your input, it is definitely useful for us to know what features and products you would like to see available on our platform!
Update:
Hi, thank you for your review update!
Regarding product redirects, if products are removed from your store, it will cause a 404 error when trying to access that product in your store. Unfortunately, we can’t create redirects to a new product on our end, but you could consider checking in with Shopify support to see if something like this could be set up in your store’s admin for the products.
As for discontinued products and changing them - it is possible to change the product to a different item. This can be done by going to the Printful app -> Products -> Discontinued -> Edit -> find the discontinued variant -> click “Edit” -> click “Back to browse” in the upper left corner of the pop-up window and this will take you to the catalog where you can select a new item.
Regarding available alternatives - at the moment, not all items will have comparable alternatives or have limited alternative selection, so we are offering the closest substitutes you could use. As we are adding more products to our selection, the options for alternatives will also increase.
Thanks again for your feedback and input, we certainly appreciate it!
In case there's anything we can help with or if there's anything else you'd like to share about your time with us, be sure to let us know at feedback@printful.com anytime!
- Zana
easy to use great but shipping work good just in the usa
You could benefit from offering cheaper premium accounts with less features, other than the main one
Hi there,
Thank you for your suggestion! I would like to encourage you to submit this request to our Feature Request page here:
https://www.printful.com/feature-request
so that other users could vote for your request. Our team reviews this page regularly for ideas for new products and features we could add.
- Elina