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Really Easy to use. Offers great designs and great products. Highly recommend using this app if you're dropshipping or starting out an online business or even just for a b'day gift.
Nice flow, easy to navigate, ties into Shopify seamlessly !
Great Quality Clothing at excellent prices! Print quality was superb! Did have an issue with the printing being on the wrong side of the clothing which wasn't a template issue but still good!
Hi, thank you for your review! We're glad to know that your experience with Printful has been mostly positive!
I am very sorry to hear about the issue with the received order and I would definitely like to look into the issue closer to see what happened and how we can resolve the situation. We'll follow-up with you via email shortly!
- Zana
Excellent service & products. A little pricier than others but in the 10 months I've been using them, their printing has been 100% consistent, which is not the case with all fulfillment printing companies. Sometimes things take a little longer to get started, (as in, 2-3 days) I think because products do run out of stock sometimes (fair, considering the wide variety they offer.) If you're looking for the absolute fastest turnaround time, this may be frustrating, but the quality is excellent. EXCELLENT response time with online chat questions & help. Their customer service goes out of their way to provide answers and is super helpful.
Printful is a wonderful platform that is helping me create my own products using a lot of great tools and facilities. I also can push everything i create directly to my store with ease. Thank you printful for being there.
Thank you for your review, we're glad to hear that your experience with us has been positive! :)
If you have any additional feedback, questions or suggestions, feel free to reach out to us at feedback@printful.com, we'd love to hear from you!
- Vita
Absolutely perfect! I can easily add any item I want and has made making products simple and easy! I really hope to continue working with them!
Update: 10/27/20 - issues with the automation persist with regard to inventory levels. Only fix for the conditional logic appears to be scheduled to roll out 1st quarter 2021. Updated rating to reflect.
Hey there! Thank you for your review! Our Developer Support team works Mon-Fri and depending on the complexity of the issue, we should hear back within 48 hours. We have sent you a follow up via email and hopefully can work out the best solution!
-Lauma
Excellent App, user friendly is the most important attraction. Simple back end, easy product editing and site submission. Thanks Printful.
Update: Still 1 star review. Printful has sent a client a product from another store. This made my brand look extremely unprofessional especially since that brand had warehouse items of way lower quality. They are not even bothering to reply and solve this issue.
Been using printful for 3 years. I think it is safe to say that I have issues with 50% of my orders. They just shipped the wrong product to a client from warehousing, and more than half the shipments either get lost or are bounced back. They lack better and more reliable shipping options - especially internationally. Shipping internationally usually only has 1 tracking option and for some reason they always charge huge duties on arrival - way over ticket price. This is a real bummer since they have a state of the art facility which i've been to personally and I am sad to be forced to leave them since I can't operate a reliable company with an irresponsible supplier like Printful.
Thank you for your review, we truly appreciate hearing from you!
We are also sad to hear that you haven't had a positive experience with our services, but we hope that we can improve our collaboration moving forward!
If your shipments are lost in transit, we can offer a refund or a reshipment to you of these shipments.
You can also reach out to us about any wrong products sent to your clients.
As these orders are fulfilled by human hand, mishaps of this type can sometimes occur, but these should definitely not be the norm!
If shipments get returned to us, this is usually do to the wrong address being submitted on the order or your customers not claiming the order, you can see more on this in our Return Policy here: https://www.printful.com/policies/returns
We are also always happy to check in with any concerns you may have and assist, whenever possible!
The duties fee shipments incur upon arrival in the destination country are charged by that country's Customs Office.
Shipments outside of the USA may incur customs fees depending on the destination country. The fee may vary depending on your order value, specific country limits, and also other factors based on the product itself. These fees are paid by the end customer to appropriate customs agency.
You can see more on this in our FAQ here: https://www.printful.com/faq/general/77-who-pays-the-customs-duties-taxes-
We appreciate your feedback on our shipping options and would love to hear more from you, so don't hesitate to reach out to us by sending an email to feedback@printful.com! :)
- Vita
A ton of products and their mockups to simulate your designs. An easy way to snowball your inventory.