Printful: Print on Demand , 5.965 değerlendirme
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I'm only giving this App one star because you have to. But AVOID at all cost, use one of the many other Apps in the store. Poor Quality, Poor Customer Service, Poor Execution!
The customer service is the worse I've seen from any Shopify App. I have orders that are still pending from early June that have not been fulfilled and my customers are super frustrated which reflects on my store and not Printful. Because Printful is not vested in your customers, they could careless how great of a service they provide to you. I've had to cancel quite a few orders and refund the customer. Overall this provides a pretty crappy customer experience and you don't get very many opportunities to make your customers happy. I'll be removing Printful from my store as soon as my orders are filled.
Thank you for sharing your honest feedback! We hope your time at Printful can be improved going forward!
We understand that encountering production delays is not pleasant and all of our teams are working diligently to fulfill all orders as quickly as possible. The delays are a result of the restrictions and limitations imposed for the public due to Covid-19 and we didn't expect to see such an increase of orders at this time of the year.
We see that you have been in touch with our support team and your orders are being fulfilled and should ship out very soon!
We understand that these are tough times for many businesses and people and we are doing our best to continuing providing our services to all of our users. I hope we can return to our regular fulfillment times soon.
If there’s anything we can help with, be sure to contact us at feedback@printful.com anytime!
Flawless!!!! I love that the Printful shipping profile prices are included, even with out a Pro Shopify account. A must have!!!
Simple and easy to use. Just a few clicks and your product is ready to go. Just wish there was more stuff.
I ordered a sample and received a really badly printed product. It was not centered and hunchback to the left. How can that happen? I do not have to attach the image of the product, but I would like you to see it
I like the product offerings I cannot stand how difficult it is to find answers or get help on SIMPLE issues that consistently arise and prevent me from selling my products!
Hello,
Thank you for leaving a review!
We're sorry to hear that you have run into any issues while using our services, and we can assure you that we would be happy to help and answer any inquiries. You can always reach us at support@printful.com or by using our live chat which can be found by clicking on the yellow chatbox on our website. Let us know how we could help :)
Hope to hear from you soon!
Great Job so far, extremely easy to use and great selection of products and design choices.
I am new at dropshipping and wanted to try Printiful, I am not pleased with the lag-time (waiting 6 weeks). My few loyal customers that I generated, skipped out and said they would not re-order because of the unacceptable time lag after order submission, poor stitching, and an obvious unprofessional effort. I am pleased with the printing and designing for my logo and shirts.
If you are serious about your business, I would not recommend using this platform. It is great for those who are building a hobby.
Respectfully,
Customer
Hi,
Thank you for your review! We're sorry to hear that your experience with us has not been the most positive, but I hope we can improve it moving forward!
Due to the situation with Covid-19 and an unexpectedly high order volume, we are experiencing fulfillment delays at the moment. We are hoping to return back to our regular 2-7 business day fulfillment time frame as soon as possible.
We'd like to ensure the quality of the products, as well as our services, are up to Printful's standards. I noticed our team is already in contact with you about the product quality concern.
If there's anything we can help with or if you have any concerns, feel free to contact us at feedback@printful.com anytime!
-Lauma
Like this app for quicky creating short mockups for sale using pre-made designs. Making my life a whole lot sweeter.
Awesome app, cant wait till they get many more of their products in the builder. Makes life alot easier to list products. Overall highly recommend!!!!!
I use this constantly to send all products made from printful over to shopify. It is the most seamless process ever.