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Need to expand on your snap back colors like camo ext.
We love this app as it is so easy to navigate and post pictures
Excellent app; easy to set up and to use!
It's great as of now, I'm new to Printful, so far so good. It's easy to use, but I had a hard time at first navigating between Printful and Shopify, but after a few hours, a lot of reading and training videos, I got it.
Hi, thank you for your review! We're happy to know you are liking our platform so far! I am sorry to hear that you encountered some trouble with navigating between Printful and Shopify at first. Since these are two separate platforms, there are some actions which can only be done in Printful and some only in Shopify. It might take a moment to get used to using them both and getting familiar with all the features, but I'm glad to hear you feel comfortable using the platforms now.
In case there's anything we can help with, be sure to let us know anytime at support@printful.com!
- Zana
Printful what are you doing? limiting the mockup generator based on number of orders per month, this is an extreme detrimental for new stores. Example: if a store creates a few unisex products they won't be able to display a flat mockup, female mockup and male mockup to display the product???? This is a bad idea, please explain your reasoning.
Thank you for sharing your review! We truly appreciate your feedback on this!
After a Printful account is created, you can use the mockup generator for 60 days. After that, the access to the mockup generator becomes limited if you haven't had any orders within the last 30 days. You can then either connect a store to your Printful account, or place 3 orders within a 30 day timeframe to restore access to the mockup generator.
We've introduced this limitation as we're continuously devoting resources to mockup generator improvements and wanted to limit the functionality for inactive users.
If you have any additional feedback or comments please feel free to reach us at feedback@printful.com! :)
-Lauma
app works as well as the printful!
I really love it so far-- would be super awesome to see the shipping + product price in one place, I feel like there's an easier way. I think a problem I ran into was not seeing the total sales tax, shipping + product price. mostly everything is super user friendly. More poster + frame options would be cool too! just two things from my end really :) . Customer service has been super lovely. That is super appreciated! thank you Printful!
I'm getting very frustrated with the inconsistency of your printing timelines. I have an order from May 15th (from a very excited and eager customer, might I add) that hasn't been touched, but I have an order placed on June 3rd thats already been shipped. MAKE IT MAKE SENSE! And spare me the pre-written apology you've been replying to everyone with. I'm seriously looking for other POD companies that can handle this situation better. Printful has seriously mismanaged the COVID-related backlog. I've literally had to stop promoting apparel because I cannot afford to risk more negative experiences from my customers. Do better!
Hey there,
Thank you for your review, we truly appreciate hearing from you!
As for your concerns relating to orders not getting fulfilled in the same order they were placed in - this can be expected both now and even before the Covid-19 crisis hit, due to a variety of factors.
Those factors include things like the chosen product category, the assigned fulfillment location, the overall order queue in that location, the available stock, etc. You can see how product fulfillment works by checking this article in our Help Center:
https://www.printful.com/faq/shipping-packaging-fulfillment/192-how-long-does-fulfillment-take-
And you can see our current fulfillment estimates per location and product category here: https://www.printful.com/covid-19
We also checked in with your order from May 15 and it is still within the estimated fulfillment timeframe.
We understand that this is a difficult situation for all online businesses, which is why we are doing our best to stay transparent and offer the most up-to-date information to you on the current situation.
We also recommend checking in with our suggestions on how to manage your business during this crisis here: https://www.youtube.com/watch?v=2vYp4iBq4UE
If you have any additional feedback for us, feel free to email us at feedback@printful.com!
- Vita
What a great addition to my website and the ease of use is fantastic. Super please with all my samples so far as well
products are good and its free so its a win in my book