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User-friendly, good options, would like to be slightly cheaper though.
Solid UX and extensive, growing list of products. Great customer service as well.
In short, it runs so well that it's my sole POD app.
Only minus point is because of some rigid rules for sample orders.
Thank you for your review, we appreciate your feedback!
We would be more than happy to check in with some additional details on your concerns related to the sample order option we offer, so feel free to reach out to us at feedback@printful.com with any concerns or questions you may have, we'd love to hear from you! :)
- Vita
I've used this app in the past with a lot of luck. I'm not certain what's changed since using it again other than now fulfillment is happening out of NC. Two out of my first three customer orders have needed to be redone. One was missing an entire side and had the label printed on the front. The second order was on a tee that the stitching missed the seam entirely and had a hole in the shoulder as it was not stitched together.
It's apparent Printful is having QC issues or not doing QC at all. This makes it difficult and rather embarrassing to launch a brand using this company right now.
Thank you for sharing your review! I'm very sorry to hear that your orders have encountered quality problems! We do have QC teams working at all our fulfillment centers and each item is reviewed before it is shipped out. However, human errors do happen and some issues may not be noticed at first and we understand that it can create an unpleasant situation. It is important that our customers report any quality concerns to us, should there be any, so that we can take a closer look into what happened and help resolve the situation, and how the same issue can be avoided in the future. We definitely take your reports and feedback seriously regarding product quality concerns as they help us recognize problem areas and improve the quality of the fulfillment process.
I see you have submitted a problem report for your orders and we’ll make sure to follow-up shortly.
- Zana
Such a great app! Really helped me create success through my store.
Good app, easy to use once you have done a few designs. Easy to change variants. Product selection is good. I like it.
You can only add 2 products per day? Is this a joke? It will take you a year to build a store with printful if they allow only 2 items of AOP per day.
Thank you for your feedback, we truly appreciate it!
This limitation on adding 2 new AOP products per day is set in place while we clear up the order backlog caused by the global pandemic.
Our main goal is to bring our average fulfillment estimates back to normal and then we'll also re-enable unlimited product push for all product categories.
If you have any additional questions or concerns, feel free to reach out to feedback@printful.com!
- Vita
Simply put, Printful has made it easy and possible for a single person to run an online store.
The worst of the worst. Very bad customer service. 4 out of 5 initial clients were completely disgusted by the time taken to fulfill their purchases. In a couple of cases almost 14 weeks to deliver. In another case, the product simply never arrived. One client received the package that had been opened. Simply pathetic. Do not buy the subscription plan.
Hi!
Thank you for your review. We're very sorry to hear about the issues you have experienced with the orders. Please know that with every issue we urge you to reach out to our support team to get the situation resolved, including opened package which shouldn't have happened - support@printful.com
Our fulfillment time hasn't increased as per our update page (https://www.printful.com/fulfillment-updates), however, right now we are seeing global shipping delays that affect all online orders but we are working with our carriers on a solution for this. We sincerely appreciate your patience!
If you have any other concerns or suggestions, please check in with us at feedback@printful.com
- Renate
Awesome App!!! Very easy to use and integrate into your Shopify store. Extremely convenient!!
Awesome app, let's you put your logo on various items that are sure to engage your customers