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I'm a UI/UX Designer and i can tell that is really seamless the integration with Shopify, good UX, very user friendly, well done!
Love this app so easy to set up fantastic to use loads of options.
Looks good and now my store os coming along just nice with these high quality products thanks heaps @printful
I have been using this for a while and I like how fast and easy it is to make t-shirts. I wish there was a bigger print space so I could put more stuff on the shirts.
The store does have great products and is very useful. However, the measuring tool is off-centered and has been shipping with the logo out of place which is ultimately affecting our customers. Aside from that, the customer service for Printful has not been helpful and very argumentative. It is a shame because I do enjoy this app.
Update:
Along with the previous issue, Printful lost an order that was supposed to be shipped and did not refund the order nor apologize for messing up the order. If I could give this app 0 stars I would. Please be better.
UPDATE:
Printful does not inform you their products are "sold out" until your customer orders. Which means you have to tell your customers the product is sold out. Why doesn't Printful tell you their product is no longer available well before someone orders? I would use another third party to supplement your needs....
Hi there, thank you for your review! I'm very sorry to hear that you've had an unpleasant experience with the placement of the prints!
I see that you have submitted a problem report about this error and our team was able to assist with it - thank you for taking the time to submit a report as this helps us understand the quality concerns better.
While it is possible to center a print file in the mockup generator, the generator will not be able to center the design within a file. This means that if the design itself isn't centered in the file, our generator will not center the actual design, it will center the entire print file based on the width of the file.
It is important to make sure that the design is centered in the file prior to uploading it or centering it manually in the generator so that the prints are centered on the finished products as well.
We certainly take responsibility for errors that have happened on our end and in cases where better print results can be achieved by making changes to a file or a product, our team will provide suggestions for what can be improved.
If you have any questions or concerns about our platform or anything else, feel free to contact us at feedback@printful.com!
Update:
We're very sorry to hear that a package has become lost in transit! We trust that the carriers we work with will deliver the packages without any damage and within the estimated delivery timeframe. Unfortunately, on rare occasions, packages may get lost during delivery due to unpredictable circumstances. We understand that this can be an unpleasant situation and we do take responsibility for orders that have become lost in transit due to carrier errors, however, claims for lost and damaged orders have to be submitted within 4 weeks after the last estimated delivery date as per our policy.
Since more than 4 weeks have passed since the last estimated delivery date of your order, our team may not be able to offer a refund, but we'll follow-up with you via e-mail and we'll assist in resolving the situation!
Update: In case there are stock issues with a product, we would let you know by sending a notification that the product is either temporarily out of stock or discontinued. This way, you can take the time to prepare and decide whether you will removed the product from your selection or replace it with an alternative.
Unfortunately, rarely, there might be cases where our suppliers have run out of stock of the item suddenly. In these cases would reach out to you about the affected order to inform you about the situation and you will be able to decide how to proceed further. I definitely understand that it is not pleasant to encounter a sudden stock issue and we try to notify you as early as we can if there is any problem with the stock of the product. I see our team has contacted you about an affected order and has offered some possible solutions. We do apologize for any inconvenience this has created!
- Zana
Wir sind mega zufrieden. Vor allem über die Perfekte Integration in Shopify. Eigentlich gibt es derzeit kein Vergleichbares Angebot auf dem Markt.
Printful has be of greatest help in stocking my store. I would recommend it to anyone trying to start and on line business.
I happy with how it works and how easily i can add items to my store. pricing my need to drop but if the quality is good then i cant say much.
pretty cool so far, I hope the samples come out great!
Still Very new to this platform, but I am able to accomplish a great deal in a short period of time. I appreciate the ease of use and how fast I get representation of my products into my store with the mock-up generator. I have to inquire about product removal and price changes as I could not find a good tutorial on how to complete those tasks, however if it is as easy as the initial setup it would be worth the fifth star. I only wish I learned of this method and amazing company sooner! Thanks for the Youtube video's and your blog Printful. I hope to have many more great things to add in the near future!
I am enjoying the interface and customer support. I hope to get my live rates issue resolved soon and then 5 out of 5 for me.