Printify: Print on Demand , 5.496 recensioni

This app is not working for me!!! I designed over 200 products and I have a monthly Premium subscription of $29.00 with Printify. When I try to publish to my Shopify website I receive an error. I contacted customer service on April 1, 2022 and the problem is not fixed yet!!! It is April 16, 2022, 15 days. I am so disappointed with the customer service and am considering using a different POD company because of this. The customer service sucks! No telephone number to speak with someone, my place in the que constantly changes and subpar customer service. Think twice before using this app because it may not work for you.

Upon initial install, this product seemed to live up to the semi-canned "great" reviews. The interface looked amazing on my huge monitors, everything seemed to function well, there was a decent amount of product and options, and the prices were competitive. But then there were problems that I noticed... When I went to use the interface on my laptop-- smaller monitor-- the interface seemed to not scale properly. Also, several items had a default variant that would show up for no reason and you had to manually remove it from the Shopify side of things. I brought this up to their "support" via email with no response. Not even a form response saying they got my email. Then, after I met their minimum posts to be able to get "discounted" proofs, I ordered a shirt. It was TERRIBLE! I had followed their CMYK to sRGB in PNG format and utilized their color samples (which are buried on their site) but it still looked like crap. The edges weren't crisp, it looked like spray paint over-spray, and there was miss-registration issues. It was a 2 color job, too, so not rocket science. A vinyl wall decal I ordered also had miss-registration issues, was not as described, and there's an odd black line running down one side-- probably a crop line. I have switched back to my other vendor for all products except phone cases. I plan to not upload any additional creative for those until I can either be satisfied that this vendor will do those correctly or I settle on another vendor. I want to give it less stars, but will give the benefit of the doubt because I have not tried all of their products. At the same time, though, I also would not recommend them.

The app is well done and easy to use BUTT I ordered a sample to try their products and they were very poor quality and shipping time took 3 weeks~. As well, I received the wrong item. Would not recommend for quality goods delivered on time.

Things were going great for a while and all of a sudden it would take hours to publish an item. (#998 in the queue) I disconnected and reconnected the store and now all my items are unpublished. No idea what is going on....

I was a long time siting on the fence with Printify, but decided to add a product, and was pleased with how smooth the flow of the process was. And the variety of products and flexibility to choose production locations is a big time asset. My only gripe is with the horrible stock images. Not asking for the world but some of those are less than acceptable.

I just started on Shopify and I chose printify because of reviews and the fact that I could check the products they have with a supplier I use so I know the quality. I placed 2 sample orders then pulled my products listed with them.

The sample prints from the two orders were inconsistent. The print area didn't match the tiny print area offered on their design software. Some were too big, others too small.

In my order I received two shirts from someone else's order, including the shipping label for them. I notified printify who kept asking me to take pictures and then more pictures so they could fix the problem, despite that everything they needed was in the first pictures I sent. I'm not here to jump through hoops to fix their problems. I contacted the shop they messed up the order on directly so they will be able to deal with Printify.

Looking like a good place to start.

I have had one of the worst experiences of my life with this application because of the non-professional way I was treated. I was practically expelled and discriminated against the functions of this application by just defending my rights as a professional and social. For me it is a total lack of respect that for only one error caused by perhaps my little experience since I was a new user of this application Printify decided that I could not continue using their services. For days I was litigating with the Printify Customer Service the refunde for only $ 17. Apparently one of my orders was made twice by mistake, one was sent to my client and the other Printify decided to send it to me since it was too late to cancel the production process something very unexpected since in the event I communicate immediately with the Department of Printify and I offered an explanation of what happened and there was where they determined to send the second order to my address, but this does not end there, I asked them to at least let me select my size, favorite color, etc but they again denied My petition, something extremely unfair and illogical, since HOW COULD I USE A T-SHIRT THAT IS NOT OF MY TASTE OR OF MY PREFERENCE CHARACTERISTIC?
Finally decided to make the return of the few $ 17 but won by only this small sum the dissatisfaction of a Client. Here I leave the email sent by Mrs. Alina Ignatovich of the customer service of Printify: Dear Alex,

Dear Alex,

Hope all is well!

My team has notified me of the issues you had with our company.

I have investigated all the communications you previously had with us, and here is our decision:

We have refunded you one of the orders (5765735.1) to your credit card:

Inline image 1

Alex, we believe that we will not be able to provide the service that you are looking for and you should look for another company that meets your requirements.

Therefore, both your Printify accounts have now been terminated.

Best regards,

Alina Ignatovich
Customer Care Manager at Printify
Printifyapp.com

Great support! I would highly recommend them.

launched my first ever on-demand printing store with shopify yesterday, got over 100 orders and nearly every single one is having issues. we're constantly being notified that shipping destinations are restricted, many customers purchases are pending with the status "no payment" (and continues to not go through whenever we retry) even though the payment methods used are 100% valid/usable. would like to be in touch with someone from customer service asap to have everyone who's purchased from the store refunded and to shut down the store or resolve these issues asap.