Printify: Print on Demand

I want to say thank you to Arthur from Printify, who reached out to me on the phone to resolve the issue i had with my sample order. I got refunded on the 2 T-shirts that I wasn't satisfied with and also my account was with $66.18 for the delay. Thank you Printify, I look forward to getting my sample T-shirts that have been shipped and hoping everything comes out well.

Update... I'm bumping my review up to four stars after tremendous support from Tom at Printify. I had a lot of concerns and set up a call with Tom. I was extremely impressed with the homework he had done before our call. He had read through all my support issues, put together a list of all orders that had been late and took care of those on their end, and really went over the top to show me that he cared about my concerns. Because of Tom I decided to stay with Printify and just launched my second store.

I ended up switching print providers within their network and have been been fairly pleased. My orders are shipping in a timely matter and I haven't heard anything negative from my customers (limited orders so far as I'm easing my way back into it) since the change. One thing to remember, however, and something I've found very valuable, is to know that all print on demand providers use DTG as their method of printing. Be aware of this and educate yourself on what this means before making your designs.

I really like most things with Printify and, judging by their dedication to my problem, combined with a solid working platform, competitive prices, and broad product selection, I would imagine they'll continue to improve and grow in the future. Thanks, Tom!

I have really mixed feelings about this app and I really hope my opinion of it changes for the better in the future. There are a lot of things I really like and a couple that I really dislike. The problem is that the couple things I dislike are extremely important...

I built my store in November and Started advertising for it around the first of December. Things were great and I sold hundreds of items in the first couple weeks...

Then the customer complaints came in...

Multiple orders missing items...

Multiple orders with bad prints - crooked, see through, missing blocks of images, you name it...

I had to turn my advertising off until I can determine if these guys can print a shirt that looks good and deliver the right items to my customers...

They gave a cutoff order deadline of December 11th for having items by Christmas. I have many orders that were placed before then that won't be at my customer's houses before Christmas...

The support has been solid but not perfect. It's a very busy season but most of the time I can get a response in less than a day. For the items missing orders and for the bad prints I have been refunded....

The problem is that a simple refund doesn't get my customer's products to them by Christmas. I've had to manually place orders and do it with expedited shipping in hopes that some kid will have their shirt on Christmas morning...

Despite trying to get them to help cover the costs of the shipping because of their mistake, printify has refused to do so....

These simple printing/packing mistakes have costs me hundreds of dollars/countless hours of time and, most importantly, future business from a number of customers...

And this is just from two weeks of sales!

Now, to the good stuff...

Their products are very easy to build.

The app is easy to navigate.

The prices are good for most items.

The customer service has been attentive.

They have a solid selection of products.

From what I've seen so far, this company is doing very well with all the really hard stuff. Probably the best in the industry. If they could get a system together with better quality control from their print partners, these guys would absolutely take over the industry.

The problem is a quality product (end result) is the most important thing in this industry and these guys are lacking big time on it so far. If the shirt looks bad it doesn't matter what else you have right.

The good news is (from someone who's printed shirts for a decade) printing shirts isn't hard. Hopefully these guys can find a way to get their print suppliers to care about the product they put out. If they do they will dominate.

I've seen shirts that MyLocker puts out under its own brand name. Printify isn't getting the same quality.

I'm currently switching all my products over to another print provider in their network. This isn't easy to do as each product has to be manually recreated.

I'm really really hoping the print quality is much better with the new vendor. I like everything else about these guys but the shirt quality is very important.

We have 8 more stores we plan to open in 2019 and it would be really sweet if things work with these guys.

I'll update once I start to see results from the new vendor.

Printify is definitely a game changer for any new POD business. There are some things I had spoken with the support team about adding in the near future, that apparently everyone has needed. Other than that, very simple and straight to the point.

Printify is an excellent service with excellent customer service. Beware of MyLocker to do your printing. They could care less what they send out of their place. On average 1 of every 4 or 5 shirts i order need to be replaced for terrible quality, holes in the shirts, and ink splatters all over. They have issues. MyLocker is terrible. Prinitfy is great..

Working well so far! Wish it would put my designs on models though

Easy to Use, love the duplicate feature which allows me to add product to multiple stores. So far one of my samples arrived broken (it was a mug) but i'm not sure if this was the carrier or not. Otherwise, I do love Printify and I'm satisfied with the quality of print on my designs. The trickiest part is pay attention to your dimensions when you upload art, I had trouble with that in the beginning and had to resize artwork to hit "high resolution"

So far I am loving this, once I got the hang of navigating it was very simple to add tons of different designs increasing the variety of products we carry. Also the shirts are so comfortable! The only downside is the cost per shirt, but it is made in the USA by workers who are paid fair wages and that takes some of the sting out of it. Keep up the great work, I am looking forward to new products being offered. Thank you!

PS. PLEASE get in 3XL and up, I have several customers requesting this. :)

4 stars only because I can't use your app on mobile. I have a samsung galaxy 7 edge and cannot add products from my phone. I prefer printify over printful for many reasons, but am forced to use printful many times because I can use their app on my phone to add new products and designs.. PLEASE fix this!! I have had to remove my business account because of this. But let me know when it is fixed and i will add it back!
Love,
a loyal customer

Use this app to help with our t-shirt and apparel company. Makes it so much easier, which they had more options, such as pet items, but still a lot to choose from at good prices from multiple vendors.

Printify is a great app, it's easy to use and navigate as well as good customer service. Only once have I needed to contact their customer services and they replied very quickly and sorted out the problem with ease. I would recommend printify because of it's simplicity and it is easy to use.