Recensioni (3.516)
Restringi
-
In base alla valutazione
This app is so broken, it's ridiculous.
- Almost all the same features as 5 years ago, no development happened.
- API has issues and doesn't work properly.
- Product copying issues
- You have no way to look up the products that are synced if you want to link a lot of external products.
- Outages where you are not able to work.
Buy hey, offering a premium subscriptions for not having even basic features working properly is the way to go these days I guess. This app is stuck in the stone age and probably will be there forever.
Even if you try to automate something with a chrome extension because the plugin has a severe lack of features, your limited to the fact that's it's also broken and unreliable. That's crazy, as soon as you have more than the most basic setup, it failes.
The inability to speak with a person makes seemingly small issues march larger. We have to use Gemini, Youtube, and other resources at times to find the answers to our questions. We understand that they want to keep the cost down and having actual customer service reps to answer a call over mundane issues is expensive. Even Google and Meta have live people to help if only to help escalate issues faster or to the appropriate department. Once we have a steady customer base we are going to look into production on our own as Printify doesn't have the customer support we require at times.
Thank you for your feedback 🙏. While we don't offer phone support, our team is available 24/7 via live chat and email, and we'd encourage you to reach out whenever you have questions. You can also connect with other sellers in our Facebook Rockstars group and the Printify Sellers Club, where mentors work 1:1 with sellers to help grow their businesses. We appreciate you sharing your thoughts with us.
I use to think Printify was top of the list. Until, I had to open a new Shopify store. I am unable to integrate the two, for some reason. I have chatted with so many different people with the same response TECHNICAL SUPPORT WILL EMAIL YOU. It's been almost 2 MONTHS!! If ya'll can't fix a simple problem, maybe you should get a new support team. This is not 10-20 products, this is 491 items. I have missed the most important deadline, that i have been paying for on a daily basis, financially and emotionally. I haven't even gotten an update. I feel like my business doesn't even matter to ya'll. I have recommended talked so highly about Printify to so many of my peers to basically be forgotten about. I am so overly disappointed . Let's see if this gets someone's attention.
Of all POD apps out there, this is one of the better ones, there are various print providers (Printify does not do the printing) and of the ones I have used, they do good work.
However, Printify creates the design templates based on specs from print providers (available to download in their product creator/editor) and they are garbage. For example, the template for the 4x4 die cut sticker by Printed Simply (the print provider) is 1207x1206 pixels when the spec is 1200x1200 pixels. IT IS NOT EVEN SQUARE!!!
The app also says to connect my Shopify store in the Printify Dashboard, but it is already connected.
1 star because they cannot even create a basic 1:1 template that conforms to specification and I have had to fix the templates. That is pretty F-ing basic and they cannot even get that right.
Ridiculously slow support response times. I have been waiting 4+ days for a reply to a support ticket related to poor print quality reported by customers. In the meantime, we continue to take orders not knowing if there's a problem with the artwork or the print network providers. They claim 24/7 support, but I think 24/7 is how many days/weeks it may take for a response. How does a business survive in 2026 with customer service this poor?
Sorry you’ve been stuck waiting this long. We understand how important it is to get faster updates, and we always try our best to help as fast as possible. Some cases take longer because they need to be checked with production partners, but we agree the communication should be better. We’ll pass this feedback along to the team 💙!
Absolutely the WORST customer service I have ever seen! Actively looking for another vendor!
We're sorry to hear about your experience 😞. We were unable to find any conversations with our support team linked to this shop. To help us investigate and make things right, please submit the details of your issue through this form: https://printify.typeform.com/to/Pua3qgMA
Once we receive your submission, a member of our team will review it and be in touch with you as soon as possible. We appreciate the chance to look into this and help resolve the issue 🙏.
horribly services you had my things up and then you take them all down and now cant access into my account and no support when we pay for this service
Production process is too slow. I need faster. Not 2-5 days.
Thanks for your feedback 🙏 Production speed depends on several steps, including order processing, printing, quality checks, and fulfillment capacity, so it’s not always simple to shorten. We’ll pass this to the relevant team as we continue looking for ways to improve 💙.
After uploading 90+ designs to Printify - then importing to shopify, it turns out they all import as 'out of stock' for every product variant.
After reaching out to support they tell me the only way they know how to fix is to go into each product variant (which my total is now in the 1,000s due to all the colours and sizes) and deselect the 'inventory stored at Printify' setting and change this to your shop location.
UK store, just doest work at all, even you choose UK providers. When I test to purchase a t-shirt, mug on checkout page, it just keep telling me "Your order cannot be shipped to the selected address. Review your address to ensure it's correct and try again, or select a different address."
The support team is even worst, never reply, waste of time. So dont install this app.
