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The app was nice but then ALL OF MY PRODUCTS DISAPPEARED RIGHT AFTER BLACK FRIDAY & I have so many people who are interested in purchasing now. So devastating and I'm missing out on so much money.
UPDATE:
I got a response days after my original ticket only after I posted this review. I do understand Black Friday brings in a high volume of support tickets. They were able to do some magic and get all of my products back but by that time I had already spent time recreating everything bc my sales couldn't wait. I appreciate the effort.
Hello. We are sorry to hear about the issue that you've experienced. It looks like a technical problem. Now, it seems like everything is back to normal. Nevertheless, our team is currently investigating the issue and will get back to you within the next 24 hours.
The app in Shopify is ok. But the printing quality is not the greatest. Their customer service is decent.
Thank you for the feedback. We are sorry to hear that the printing quality did not meet your expectations. However, we want to make things right, therefore, one of our team members will get in tough with you soon. Thank you.
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We appreciate the feedback! ☘️
To better understand the issue at hand and to address it properly, could you please fill out the form here - https://form.typeform.com/to/Pua3qgMA ?
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Thank you for your rating!
We'll be reaching out to discuss your specific concerns further. Your experience matters to us.
Thank you for your rating!
We would be more than happy to get to the bottom of this and improve the service in question.
We'll be reaching out to discuss your specific concerns further. Your experience matters to us.
Thank you for your feedback. We would be more than happy to get to the bottom of this and improve the service in question.
We'll be reaching out to discuss your specific concerns further. Your experience matters to us.
Thank you for reaching out! To better understand the issue and address it properly, could you please fill out the necessary information here - https://printify.typeform.com/to/Pua3qgMA ?
Once done, our support team will reach out to you directly.
Thank you! 💙
Thank you for your review. To better understand the issue and address it properly, could you please fill out the form here https://printify.typeform.com/to/Pua3qgMA ?
Our team will then reach out to you as soon as possible!