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I love this app it is very easy to use but the only thing I hate is that they barely have sweatpants and the aop ones are trash and take 4 weeks to come and the lane steven sweatpants you can only print the design on the back pocket which is pretty dumb. Great app but they need more sweatpants. Please fix this.
Thank you for sharing your feedback with us! We're glad to hear that you find our app easy to use. We apologize for the limited options in our sweatpants collection and any inconvenience it may have caused you. Our team is continuously working to expand our product offerings, including sweatpants, and we appreciate your suggestions for improvement. We understand your frustration with the long shipping times and we'll do our best to improve the delivery time. Wishing you all the best!
I used this app to create my brand's sneakers. I liked how the shoes were so close to the mock-ups I created. It would be nice if the time to get the shoes to me or my customers was faster. I suggest to make sure you have plenty of time for the delivery.
Thank you for the review, we appreciate your feedback on this!
It is true that our custom-printed shoes are currently only offered by one print provider that is located in China, so the shipping to most destinations will take a bit longer.
https://printify.com/shipping-rates/
That said, our team is constantly exploring other print provider options, in order to expand our ever-growing printing network with more locations worldwide.
Easy to use - perfect, interesting to see how it will perform
Honest review: The designer tool is very easy to use and integrate into the shop. However, they aren't available to chat during normal business hours (I live in the United States), which I find odd. Secondly, setting up shipping rates for Printify and non-Printify items is extremely, extremely difficult and I have been working with Shopify to try and solve this problem for 2 days now. Still no fix. Printify, since they aren't open during normal business hours, hasn't been able to help. This has been the biggest issue. Overall I give them 4/5 because the integration and the design is very user-friendly and simple. The shipping is just hard to set up, even when using the Printify calculator, if you're attempting to sell both Printify & non-Printify items.
This App over is great, especially if you have your own art to use. Where they fall short is designing custom shirts and I’ve had a fulfillment issue with kids clothing. The app doesn’t keep track of or product quantities so I had an order come in went to fulfill it and then was told the product was out of stock.
Thank you very much for the review. We are glad to hear that you are satisfied with our services and we will do our best to prevent products from running out of stock. In case you need any assistance, do not hesitate to contact us at merchantsupport@printify.com
3.16.2021 Update:
I have currently been working with a Printify manager since my last review. I was able to get my site back up and running, and have been having open dialogue about some the technical issues I have been having. All of which have been addressed. I look forward to continuing my business relationship with Printify. 3.2.2021
I have been using this app for roughly six months. My experience at first was pretty good. However, since then I have had more than enough problems with the print providers sending products that have numerous printing errors. Mind you customer service has been great at getting reprints or refunds executed. However, this affects the overall experience my customer is receiving. Here recently I have had technical issues that has prevented me from making any sales and creating products. Again, customer service is great with responding regarding the status of my issue. Unfortunately, it is very frustrating when two weeks down the road I'm still receiving the same canned answer that "my issue has been escalated to the technical team". While I sit and wait for someone to get back to me regarding this issue, now I'm forced to decide whether to close the store and look elsewhere. I need a resolution now. Print on Demand is a novel concept and very helpful for a small business. This app could be a zillion times better if there were simple quality control checks before merchandise is sent out from the print provider, and that when technical issues arise, that a dedicated person would be assigned to help mitigate the problems immediately.
Thank you for the updated review! We're extremely happy to hear that the problems have been resolved and that you've decided to continue your cooperation with us.
We appreciate your feedback on this, and we will continue to work to improve our processes.
4 stars instead of a 5 stars-only because, of three issues; needing more options with the hats. Snap back/flat brim, and baseball hat with snap back are popular with my customers, and printify can improve there. Also, the yoga leggings would be better if there was a 70-30 blend, the ones on here are not stretchy enough and a little too tight (my customers who bought leggings gave me the feed back, I value my customers feedback) and lastly, the printing area on the shirts (especially in the back) my brand is recognized by my logo on the top/middle of the back of the shirt-the locker tag area, and most shirts on here have a printing area of the middle of the back of the shirt, the only option is a gildian 100% cotton-which I won't put my brand on. Outside of those three issues, I am happy with printify, I sent a message on my issues and Irene helped me today and I'm grateful for that. The mock ups are great, and user friendly. There's a ton of options with everything on here. I've looked at a lot of the competitors , and they lack in one way or another. another suggestions, option to add branding to tagging area. Adding our brand is HUGE. Overall- I like this app, and I definitely will recommend it to people wanting to get their brand going in the e-commerce world.
Thank you for the feedback - we're glad to hear you're enjoying our platform! :) We're regularly adding new products to our selection, so you can be sure that we'll continue to expand our catalog even further to provide you with more options to choose from.
Some of our print providers already offer printing inner and outer neck labels for branding - Merch Made Easy and Textildruck Europa. It is possible to filter by these print providers in our catalog, if you would like to see all their offered products.
In case our support team can assist you with anything, please don't hesitate to get in touch via the chat bubble!
I love the overall quality of products, good printing, good materials, but doesn't have flexibility when it comes to printing on anything other than the front or back of a clothing.
Thank you for the feedback - our team is actively working on expanding this service to more print providers!
At the moment, there are two print providers that offer inner/outer neck label printing, as well as sleeve printing.
https://printify.com/app/print-provider/65/products?name=Merch%20Made%20Easy
https://printify.com/app/print-provider/26/products?name=Textildruck%20Europa
Very easy to use. Large choice. Good prices. Sometimes the orders stay in hold without explication but this is rare
Thanks for the feedback - we're happy to hear that you're finding our app easy to use and enjoying our ever-growing catalog! :)
If there's ever an issue with an order, please get in touch with our support team by clicking on the live chat bubble. Our team will provide immediate assistance and investigate the issue!
Best of luck with your sales!
So far so good. I just added this app (2 JUN 2018) in order to offer custom sports bras through my store. The design process is simple and intuitive. The product looks good, however, since I have not yet seen the quality of the product I cannot add that 5th star just yet. I ordered a sample. If the quality is as promised I'll add the 5th star to this review. Overall, I am quite satisfied with the process and the ease of working with the app.