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Absolutely amazing!
DON'T GET SUCKED WITH BY THE "FEATURES" BY THESE OTHER SHOPS!
I used another shop for all of my other projects. When I finally decided to sit down and research Shopify's printing partners. I came across Printify which is by far the easiest and most valuable option I have used!
excellent addition to my shopify store
Printify is great for most things and has a nice clean UI and good customer service, but the embroidery on the hats and beanies were a bit lackluster, I wasn't impressed by the quality. Overall though one of the better POD companies out there.
Great app! Love how easy it is to generate and update products. The range of different products you can add your designs to is outstanding.
After a lot of back and forth, Printify finally did the right thing and credited my account for the wrong mugs. I have updated my review based on this and how helpful they were, but only after I placed this review. My customer ordered 4 mugs and received 2 mugs with another design on them. Because the order was wrong, I should receive a refund, however, I am only asking for a refund for 2 of the mugs. A photo was sent of the wrong design vs. the right design. Printify is trying to only refund for 1 mug. My customer gave me a 3-star review because she was sent the wrong order. I just want Printify to make it right and they will not. I am now taking my designs down from this POD and will be using other PODs to make my mugs. There are plenty more out there that will be reasonable with their customer service. This isn't even the first time, however, in prior times, they readily replaced or refunded with a photo.
Thank you for the feedback!
In this case, the refund was not processed immediately due to a lack of photographic evidence, but we are glad that the situation was
communicated and resolved.
We take pride in providing the best support experience for our merchants and your kind words mean a lot to us - thanks for being with us:)
Love this app! Does exactly what I need it to do and the ease of publishing straight to my store is excellent! Recommendation for future updates on this app would be to allow more than one mockup to be used when publishing.
Thank you for the feedback, we are happy to hear that you are enjoying our app!
When publishing you can publish all the available mockups from our mockup generator, however, we are working towards adding more options to chose from. In case you need any help, do not hesitate to contact us anytime!
I have been using Printify for about 3 years now. Usually it is pretty good but when you have problems with the vendors printify is not supportive. I have had several coffee mugs and ceramic ornaments arrive broken due to poor packaging. I have had notebooks arrives water damaged because of poor packaging. Clothing will very poor quality printing. Hats with poor quality embroidery. And orders that take a month to get to the customer. When I go through the complaint process with in Shopify my request has almost always been turned down. They make the complaint process very difficult. They ask for a ridiculous amount of photos. And then they always come up with some reason to turn down my complaint. So I end up replacing my customers item out of my own pocket - almost every time. I would recommend people to try Printful or Printed Mint instead.
We are very sorry to hear about your experience! Thank you for your review and feedback! In all cases concerning packaging or frequent product quality issues, we inform our print providers so that we can improve the quality and service our merchants receive. To fully resolve any issue with the delivered product and improve on the fulfillment and delivery process, we do need photographic evidence of the received items. If the issue or the product is not clrealy visible, our print providers require additional photos to better understand the root problem. Once the photos are received, we provide a free of charge replacement or a full refund.
One of our managers will be reaching out to you regarding this matter. We truly hope that we'll be able to help you solve this.
been solid for adding a bunch of accessories to my story without up front cost. they auto fulfill and update my orders as well so I dont need to worry about it
Thank you for being with us!
Excellent customer service and software
Everything was great in the beginning. For the past year, most of our products were drop shipped by Printify. Mugs were great, never an issue. Pillow orders always delayed, but quality great. Journals (paperback) horrible material, coloring off and not worth the purchase. Biggest pet peeve, customer service. Sending an email during urgent issues and not receiving a response within a day or two. After experiencing app issues, PayPal links, and 2 week delay in product shipment. Unfortunately, we are researching alternatives. Really loved the easy design process but customer service is vital.