Değerlendirmeler (7.041)

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22 Eylül 2020 tarihinde düzenlendi

I had previously left a review advising, I had received samples with low-quality products with poor quality printing and that the customer service could have been better. After leaving my review on Shopify, I was contacted by Printify Merchant Support Specialist. He acknowledged my issues and apologised for my experience. He continued to communicate with me until I received all my samples. Out of a total of 14 products, 3 of them were of very poor standard. I have since been refunded for those items, including the shipping. Because of the customer care, I have recently received, I decided I will run limited items with Printify as a test trial to see if the customer care and product quality is continued and consistent. I will also await reviews from my customers to see if they are happy with the quality and print of the products. I would recommend reading all the reviews, ordering samples, trying out their app and test trialing them to see if they are a good fit for you and your business.

UPDATE- Continued support received.

Her Boss Life
Avustralya
Uygulamayı kullanma süresi:Yaklaşık 4 yıl
Printify yanıt 13 Ağustos 2020

We are sorry to hear about your experience with us. Due to COVID-19, our print providers have been experiencing increased volumes of orders an d that might have had an impact on quality. Nevertheless, we are working on solving this issue by adding new print providers in order to better manage the sales volumes. We always want to keep our merchants happy, this is why one of our managers will be in touch with you to see how we can make it up to you.

4 Kasım 2015 tarihinde düzenlendi

I'm a real store that's purchased sample shirts and made my first real sale with the shirts.

UPDATE:

BAD:
1. Software is still new and may have bugs
2. Customer service not very assuring but I hope things will improve.

GOOD:
1. It's cheaper than other similar apps
2. Printify not only fixed the bug but also fixed the situation after 1/2 days

Overall it's a new app and I know there will be bumps in the road. Willing to give it another chance as long as they maintain a high standard in self-improvement and good attitude!

Shop Mangorabbit
Amerika Birleşik Devletleri
Uygulamayı kullanma süresi:Neredeyse 4 yıl
2 Haziran 2022

I like the app, is very helpful in printing and works well. But some times I have been disapointed about the quality of the product or printing colors as some of the colors are changed even thou I have specific instructions of not changes on product. It would be nice if the quality of the products could improve and the prices were lower, since there is not much marging on profit.

Nostalgic Coffee Channels
Amerika Birleşik Devletleri
Uygulamayı kullanma süresi:Neredeyse 4 yıl
Printify yanıt 3 Haziran 2022

Thank you for the feedback - it helps us improve our platform! We aim to deliver the best quality products for your customers, so in case there are some issues with this, please feel free to contact our Merchant Support team and they'll be more than happy to help and provide a solution.

2 Temmuz 2017

Easy to use,excellent quality products. Customer service is excellent. They answer questions quickly and they will call you if the image quality is poor.

Faith Finders Store
Amerika Birleşik Devletleri
Uygulamayı kullanma süresi:Neredeyse 4 yıl
24 Mart 2021 tarihinde düzenlendi

I have had a few issues but they were very helpful and concerned about my needs. I appreciate that very much.

The Runaway Ranch Company
Amerika Birleşik Devletleri
Uygulamayı kullanma süresi:3 yıldan fazla
Printify yanıt 18 Aralık 2020

Thank you for the updated review! We're extremely happy to hear that the concerns were addressed, and you have decided to continue your cooperation with us.

24 Mart 2024

leicht zu verstehen

2ice4sales
Almanya
Uygulamayı kullanma süresi:14 gün
Printify yanıt 29 Mart 2024

Thank you for your review! 🌟

8 Mart 2019

A decent and useful app for your store. Sometimes you run into some problems but nothing major that cannot be solved after some digging. You can visit our OlympianBitcoin.Store and get acquainted with the quality!

Olympian Bitcoin
Polonya
Uygulamayı kullanma süresi:Yaklaşık 3 yıl
17 Mart 2024

Sehr gut.

ELSI-Market
Almanya
Uygulamayı kullanma süresi:15 gün
Printify yanıt 19 Mart 2024

Thank you for your review! 😊

9 Mart 2022

Technical help and customer service help are the best part of this app. As for the operations and features they could use a better rerouting-out of stock process and the mockups for shirts could be a better selection. Overall I love this app and the actual ease of using it.

Flag and Cross
Amerika Birleşik Devletleri
Uygulamayı kullanma süresi:Neredeyse 3 yıl
Printify yanıt 10 Mart 2022

Thank you for the positive feedback! Your suggestions are extremely valuable and are always taken into account when it comes to improving your experience with Printify. Hopefully, these features can be implemented in the near future. We are wishing you massive success with your business!

4 Nisan 2020

Great so far. Quick, High Quality. Be sure to read customer reviews of sizing.
I plan on continuing to use them. I'm curious about the premium account once business picks up. Be safe & healthy everyone! Aloha from Maui

SHAKAdelica
Amerika Birleşik Devletleri
Uygulamayı kullanma süresi:Neredeyse 3 yıl
Printify yanıt 6 Nisan 2020

We are very happy to hear that you are satisfied with our services. In case you need any assistance, feel free to reach out to us at merchantsupport@printify.com. Stay safe