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The only good thing I can say about this app is that the prices are low if you get the Premium Plan, and the selection of products is extensive. Other than that, they will tell you your images are low quality but they will send them to production without your approval and "we cannot guarantee a good outcome. In case of bad results, the order will not be applicable for a replacement or a refund." It will take SEVERAL HOURS to DAYS for the BOTS to reply to your issues and they will have MULTIPLE support people eventually responding to your issue and NONE of them are on the same page and make the whole process VERY confusing. I'm trying to open my store this weekend and I am not confident at all that my customers will receive good service if I continue using this company.
We are sorry to hear you have been receiving poor support from our team, but we want to let you know that this is the busiest time of the year, and our team is overloaded with requests. Nevertheless, we want to make things right. Therefore, one of our team members will be in touch with you within the next 24 hours.
Easy to use and many products for pritining
Printity is een erg gebruiksvriendelijk platform en werkt perfect!
Thank you for your review! 😊
NO BRASIL NÃO POSSUI SUPORTE ADEQUADO. DIFÍCIL A COMUNICAÇÃO, FIZERAM EU PERDER CLIENTE POIS NÃO ENVIARAM O PRODUTO. QUANDO PEDI PARA DEVOLVEREM O DINHEIRO NO PAYPAL DISSERAM QUE NÃO FARIAM. DETESTEI O APLICATIVO.
I wish there was a 0 star... I had the absolute worst experience ever with this company, I got an order and I was trying to pay for it, they didn't take my payment method so I added money to top up balance, from paypal wouldn't take that payment method reached out to support kept getting transferred over and over again and then told I would received an email. So I wanted a refund went to withdrawal my 69.00 and it went to 0 wasn't on withdrawal side reached out to support no help opened PayPal dispute then PayPal said I won case and money would be refunded, haven't received refund yet but printify started writing me email after email after email demanding me to close PayPal case saying I was a fraud, and that. They were going to write PayPal and my bank would be tarnished luckily I've used PayPal for over 15 years, some may not be so lucky I even sent screen shots of case closed to them then I realized I hadn't received money from PayPal so I didn't know what happened and the 69.00 was sitting in top up balance.. so not sure what's going on I attempted withdrawal, but printify said it's not mine to withdrawal because my case was won on PayPal which is probably true and printify said I needed to pay an extra 15.00 because I dispute on paypal to use app, not happening lol so I requested to delete my information it says it will take up to 30 days lol smh.. I realized they are a 3rd party platform with a bunch of print on demand dropshipping suppliers, I reached out to a supplier and got my order filled for my customer, but order is late because I had to get approved on there before it could be filled I will be screening all apps from now on it's my fault I should have purchased a test item like I have from many other apps
We are sorry to hear about your experience. This is not the service we want to give to our customers. We have investigated this, and unfortunately, we were unable to help you further as you refused to cooperate with our mandatory verification procedure. Such verifications, are vastly used in the e-commerce and finance sector to provide a safe environment to its users. Though, our platform is very secured, we can not guarantee who can access the account from your end. This way, we can provide better security to you and make sure that online fraudsters will not be able to try to access your accounts.
About the payment, unfortunately, we usually can not access the payment once/if the transaction is disputed. The relevant financial institute freezes the transaction, and only they can refund or unfreeze it after the investigation. That was the reason we could not refund you the funds when you've requested. However, we see that, these funds have been removed from our account and refunded to you and believe this issue has been sorted now. We are really sorry if any inconvenience caused by this.
Great app! Thank you Printify :). Is it possible to look into having tote bags or cosmetic bags as part of your product selection?
I used this app to create printed T-shirts. But 4 of 4 test orders came with problems. 3 with print defects, 1 absolutely wrong item. The only positive thing, that they reprint all of them for free and almost with no questions.
Thank you for the feedback - we are really sorry to hear about your experience! One of our managers will contact you shortly in hopes of rectifying this situation.
I'll recommend anyone to give this a shot. The product array is quite nice.
So far it has been a very easy process to be able to design whatever I want and put it on just about anything as well. Only issue i have is i wish i could had more design space on the inventory thats there for example the shirts or long sleeves.
Thank you for your review and the suggestion!
We are glad to hear that you enjoy our platform. In your suggestion, if you are referring to print areas, we indeed agree that it is cool to have more print areas in apparel products and we will forward this as a suggestion to the relevant team. However, we'd suggest checking on our AOP (All-over-print) products which allow you to add design according to your preference. Wishing you all the best!
Printify needs to do better at vetting its manufacturers. My customers have been waiting over a week and it’s causing me to have to issue refunds so I am NOT happy about that at all. I hear Teespring is better so I’ll be moving my business over there. I’m SO pissed. This makes my company look bad!