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Printify as a whole is a great company with really fantastic customer service.
The app is slick and works really well. Their product selection is also really nice, and they add things quite frequently.
The print quality is that of DTG (okay at best and definitely no where near screen printing). We have a decent amount of problems with print quality but I will be clear that is NOT Printify's fault and does not reflect the company. When we do have a problem they are quick to fix and reprint the items at no cost to us and will expedite shipping.
Also Tom from Printify has been extremely helpful and thorough whenever we have a question or need help.
So far so good... a few clunky things in the design experience but overall great. I've been able to create some amazing products.... Check out what I've been able to do at with Printify at decourcydesign.com for some inspiration if you like...Made my first sales... and am looking forward to more. Cheers, Jennifer
Thank you for leaving a review! We're happy to hear that you've had a positive experience with our platform and that you've been able to create amazing products. We've checked your website and it's great, loved the yoga mat too. Congratulations on your first sales, and we wish you all the best and continued success with your store!
Edit: Upon writing this review, I was contacted by their team who helped to remedy the situation. Their response time is quick and they do try to make their customers happy. I can see that they are currently working on remedying the bugs. Original Review: User Interface is fairly straightfoward, however they do have a lot of bugs -- such as their Order Routing feature, Delay in receiving information about the Order from the Print Providers (7+ days), and that the status of their Production (In Progress, or even Printed) is inaccurate and they might not even have the item in stock. I have placed and paid for orders and still been told 7 days later that the item is out of stock. This results in a very delayed alert to the customer, and that is not ideal for small businesses. They don't have a feature to automatically update the stock of items on to your website, and they can't sync with the Printers' inventory. However, if you do choose to use the order routing feature it can be advantageous to do more generic brands. I would not recommend this for brands looking for higher quality products for their customers, since those products are not reliable and often sold out.
We appreciate your update of the review - our team is doing their best to assist you with the mentioned concerns!
Cheapest products on the market, very cool! Shipping costs are a bit too high on some products so you can´t sell them profitable but others are very cheap.
We appreciate your feedback. We are aware of the fact that some shipping costs may be higher for specific products and specific shipping countries, but we are already working on it and hopefully will be able to reduce those costs is the near future.
Ihave Just smartphone using this App to start my online Business so far its been very great ,love it
Thank you for your review!
We are glad to hear that you enjoy our platform and are thankful to have you with us. Wishing you all the success!
Shopify doesn't convert the prices I get from Printify, but I've had help with that. Printify should be working on a solution, until they do, I'd give 4 stars ;)
We're sorry to hear about the challenges you're facing with price conversion 😔. We understand the frustration, and we want to assure you that we're here to help find a solution or provide a workaround. Our team will be in touch with you shortly to understand your specific situation and work towards resolving the issues. Your satisfaction is our priority, and we appreciate your patience as we address these matters. If you have any additional details or concerns, please feel free to share them, and we'll do our best to assist you. Thank you for your understanding. 🙏
It really is an amazing app. Many features to grow your business and many helpful tips. Pricing is good and really helpful for small businesses.
Thank you for your review, we truly appreciate it!
The app works perfectly. The customer support was a little slow, however. But they get their job done in time!
Thank you for your review! We are glad to hear that you are satisfied with our services and we will work on improving the customer support response time. In case you need any help, feel free to reach out to us at merchantsupport@printify.com
For someone as technologically inept as myself, this site has been relatively easy to navigate and print my designs.
No need to ask a teenager for advice as to how to do anything here. Very impressed.
Thank you for your wonderful review!
We are delighted to hear that our platform has been easy for you to navigate and use. We are happy to have been able to provide you with a hassle-free experience, and we appreciate your kind words about our platform. Thank you for choosing Printify as your print-on-demand provider. Wishing you all the best!
Initially, the first person who spoke with us from Printify wasn't very nice but then the owner contacted us to make sure everything was improved.
They have a great assortment but I wouldn't rely the entire store on them