Printify: Print on Demand

FACILITE D'UTILISATION ET CONSEILS PRATIQUES FONT DE PRINTIFY UN SITE ET UN OUTIL DE REFERENCE MÊME POUR LES NOUVEAUX E-COMMERCANTS.

Very easy to use and straight forward

This App is literally printing $$$. Only been live for less than a month and our designs are selling! The setup is so easy and the Shopify integration is the best. I have contacted Customer Service on several occasions for learning questions and they have been fast and super friendly. I cannot wait to grow my catalog with new and exciting offerings. Keep it up Printify!

the uploading continues to have many delays and slow responses very frustrating when uploading multiple designs. Even after refreshing or logging back in still continues.

I am just starting, but so far the experience is great.

I have used this company for months now. Their customer service is amazing. Setting up my online store. I forgot to check a box. They walked me through it. Till we figured it out. I have not had any issues with orders, shipment, or communication. Designing is fairly easy. I am not computer savvy at all and I can do it. I love this site. They are all I use.

I HAVE ALWAYS WANTED TO START MAKE SOME EXTRA CASH BY MAKING SOME FUNNY DESIGNS CLOVERCLOTHES.SHOP AND THIS MADE IT SO MUCH EASIER AND WAY TO GOOD FOR THE PRICE

the app is easy to use and the product selection on Printify is vast and always being updated.
Thank you

great site

Before the holiday season, I had a mostly positive experience with Printify. However, during the 2021 BFCM and holiday season, I had an abysmally horrible experience. I had around 200 hundred sweatshirt orders that said they had been marked "shipped" from the print provider. I assumed that to be the case. Then I began getting emails daily from customers saying they had been waiting for their orders for weeks, and there were no tracking updates since the initial scan. I reached out to Printify, and at first they were helpful in setting up replacement orders and deeming packages lost in transit after 7 days. However, by mid-December, I was receiving around 25 emails per day from customers that they were not receiving orders and didn't have tracking updates. It was very clear this was a bigger issue and that something was going on with this print provider - it seemed they were printing labels, marking them shipped, and then just not shipping products, for whatever reason. I reached out via the customer service chat, but they continued to make me submit an issue for every order individually, rather than acknowledging something was going on here. I compiled a list of around 200 orders that were "lost in transit" and sent to their customer service team, hoping this would reach someone higher up, or directly to the print provider. However, they continually passed me off to different customer service agents, acting as if each order was an isolated incident, and made me submit around 200 individual issues for orders lost. The nail in the coffin for me was when in the middle of all of this, they changed their policy on deeming packages lost to be 14 BUSINESS days after the last tracking update. So, I had to tell my customers they had to wait almost 3 weeks, during the HOLIDAYS, before I could reship their package. Most customers did not receive their orders in time for Christmas, even when they were well within the holiday cutoff date, and some even accused me of lying about shipping packages since they received no updates after the label was created. Printify did absolutely nothing to make this right, and never gave me insight into what happened. Months later, I received an email from the owner of the print provider that I had issues with, apologizing for the disaster and asking if he could do anything to make it right. I assume they reached out after noticing the drop in sales after I stopped using them (and never will again). Would have been great to be in touch with them when this was all happening, since they were clearly aware it was happening. Overall, a horrible experience, and Printify never made an attempt to make it right.