Printify: Print on Demand

Es ist sehr interessant das die nichts hinbekommen, gerade noch neu angemeldet und schon verbindet sich der Shop nicht.
Anscheinen existiert mein Name nicht und ich soll ein Fake Person sein.

The company has destroyed my finances and business. I have talked to chat 8 times in 9 days as I have been locked dout of my account. There are 1400 files and 620 products that are at risk of losing. I have spent 13 months alone working on buildingthis and due to a second Shopify store that I had opened in December 2025, it intercepted with log-ins and Printify (even with more tech API access than I will ever have) is unable to help me gain access. I can log in SOMETIMES for 10 seconds but I am booted out after. I can not believe such a lucrative company has affected a cusromer and their business to this extreme. I am turning matters over to a lawyer at this point. To demonstrate the broken system they use with clients- next to this review it says my business name and Printify account name and 7 months using. I have had this since 11/2024. Lastly, my Printify was ok in reguards to me able to gain access and use the app, but I was tired of having to keep spending 20-45 min each time I logged in using a different device and several security measures or error messages that were incorrect and should not have been an error becaus eI was using my real log ins, and I brought this matter to Printify attention. Asked to please remove all emails and Shopifys associated to these files and designs and lets get this straight once and for all and after that email, that night there were zero products. I was upset and contacted them first time on Live Chat. After that everything went down from there. I believe it might be intentional at this point as my agents will be in middle of clocking out from their shift after working on the matter together and they abruplty leave or they argue about screenshots that I can see compared to what they are looking at live, or they allow me access while on Live chat and when chat ends, I am blocked and my screen logs me out and I can not get back in. It is a revolving and grossly noticible pattern.

Printify has a lot of potential, but the user interface really holds it back. Simple tasks often feel confusing, and the dashboard layout makes managing products and orders more complicated than it should be. With a better, more intuitive setup, this platform could be so much better. Right now, it’s just too frustrating to use consistently.

I have written a few support tickets in their help centre, but they have marked a few as closed or solved without even replying. I don't think that is acceptable.

8 days ago I contacted them to say that their shipping profiles were not syncing - they marked that ticket as solved. It is not solved and they didn't reply. I would like to know if they are going to fix it, or if I should override the rates.

I also think a lot of their prices are high. Printify told me that the shipping costs are controlled by the shipping companies. For one particular product (small), the actual supplier charges $3.09 less shipping than Printify do (for that same supplier and product). Not sure why.

Printify’s interface feels clunky and unintuitive, making simple tasks more time-consuming than they should be. Navigating the platform isn’t smooth, and the overall experience is frustrating. There are better options out there.

POS App. I submitted a File for DTF Printing on a Onesie. I work with DTF daily, my customer received a blurry DTG print. Looks like crap. I reach out and send a pic from my customer and they say send another pic. the pic I sent clearly shows the horrible print quality. they are ripping me off and I'll never use this crap app again

App is very easy to use. Customer Service is one of the absolute worst I have ever come across and be very very careful what products tou choose. Quality is substandard at best.

i cant go to find the product i want to design,

Update: It has been a week and still have not heard word one from printify. This is absolutely terrible!! We use several other suppliers and we can easily get ahold of them with questions. I am really going to be taking this into consideration on all future products that we launch and unless this crap gets fixed and your customer service becomes existent we will have to look for other providers.

If you want our business give us a call/email ASAP. We should not have to 2ait 2 weeks for this!!!

This is insanity. For one support is taking like 7 days to get back to me. What am I supposed to do here tell my customer to wait 3 weeks for their new order or to jus eat the cost and pay for it again?

2. Printify is somehow merging address line 1 and address line 2 from my Shopify store so every time there is an order with a PO box, apartment #, or business I am getting an error. The worst part is when I get this error it is literally 2 seconds after the item is sent to production which means I can not cancel the order, I can not change the shipping address, and I can not even contact support from the particular order that is having the issue.

I can literally not comprehend why Printify would sent an order to production and then literally 2 seconds later notify me that there is an error with the shipping address that there is no way to fix. Woudln't it make a 1000x more sense to run the shipping address before sending the item to productino so if there is an issue I can just fix it myself rather than wait 2 weeks for their "Support" team to get back to me? What am I supposed to do in the meantime just sit around and get bad reviews on Etsy? Or, do I place a second order and eat the cost? It's a lose lose and Printify someone turned such a simple fix into a nightmare.

I have store on Shopify and Etsy using Printify. I've been using Printify Premium and Printify Choice to fulfill my US orders, and while the platform has many strengths, the recent quality control issues have been very disappointing. Out of around 10 orders placed this past week on my Etsy store, 4 orders involving the Gildan 64000 shirts were delivered in the wrong size—that’s a 40% error rate, which is unacceptable for any seller trying to maintain customer trust.

The most frustrating part is that even reprint requests haven’t been handled properly. Order #22620698.30 was originally sent in the wrong size, and even the reprint arrived incorrect again. Now I have to go back to my customer, ask for another photo, and repeat the submission process—all while trying to reassure them that we’re doing our best.

The other affected orders were:
#22620698.36
#22620698.35
#22620698.25

I now feel I can’t even rely on the notes I leave in the issue submission box—so going forward, for every reprint I’ll have to reach out to your support team directly just to make sure the correct item is actually sent. That shouldn’t be necessary.

As a paying subscriber, I expect a much higher standard. I’m spending more time apologizing and fixing mistakes than growing my store. Printify, if you are reading this—please take this seriously and improve quality control, especially for Printify Choice orders of Gildan64000. This is impacting small businesses trying to deliver reliable service.