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I was really bummed when Mailchimp was no longer available via Shopify, and thought Privy would be a good choice. It is not as user friendly as Mailchimp, and it offers nice templates, more mobile friendly versus desktop. HOWEVER, back in February/ early March I noticed my emails said it was being sent however people were not receiving them. I also noticed the % of them being opened dramatically went down... probably because it was not being sent. I paid for the $20/month membership but due to the problems as well as with COVID - I cancelled, yet I still am being charged which I am trying to deal with currently. All in all, started off decent... but now I am getting frustrated with it.
Emails can have better templates
I've set everything up, following the instructions. I don't see the pop-up coupon box on my website.
Thanks for the feedback and sorry about the issues you are experiencing. Please send us an email at support@privy.com and the team will give you a hand when they are back online.
Pas encore testé, l'installation à pas l'air simple...
I used this app because it was the highest rated. I really just wanted a simple email app. Not sure i want to torture my customer with pop ups. I guess being polite is old school....
SO many goddamn pop ups, ironic for a pop up service to annoy me because of their pop ups but I am purely leaving a review because it has asked me to leave a review 15 times in the last 15 minutes.
Ridiculous.
Customer service is not good. I have had an issue now for more than a month. Send numerous email and issue still not fixed. We are working on switching out this app.
not sure what is going on here , I JUST started so it will have to get some time before this may be useful
just installed ! have to see how things go .
I don't know for sure because it was not working as I had expected. Maybe on my part.