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this tool as certain blockers for css and java that cause pagespeed to be not mobile friendly
Customer support is not the best. i have had several issues with setting up campaigns, but i am always directed to read articles, which are useless for someone with limited design skills. The pop-up form was so small that i had to remove it from my store. This was frustrating because i was using a template from their library, that had the dimensions I thought i was getting for my campign
I only tried it for few weeks.
Nice app but slows my shop too much. I don't like the fact that Privy uses my customers' emails. Had to uninstall it.
It would be nice if u stop forcing me to leave a review. I could not view the campaigns because the message to leave a review kept blocking it. Otherwise the app works fine.
Nothing so far as faq or information section on how to use
Im not able to change the color and font of the popup. Its to complicated and why is the color stuck on black when I clicked on teal? I thought this app would be better than mailchimp because of the options. Not being able to send emails with out the $10.00 upgrade is just like all the other apps, its just more difficult to use.
Need a bit more time using the product before I can write a review. Still eight days left in free trial. Today is the 1st day I did the integration and noticed I missed out on getting many emails because I had not completed the integration!! But so far - the customer service call was nice.
Totally understand if it’s too early to give an accurate review. As you get started, feel free to reach out to us for help at support@privy.com, check out our help docs at https://help.privy.com, or sign up for a live training at privy.com/training
Can't edit campaign on 3 different devices takes me everywhere but there and constantly wants me to give it a rating instead.
The Contacts feature is not easy to use or navigate. Wish we can manually add contacts in the Send area for the newsletter