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I want to like this app, but it's overwhelming in just finding out how to work the editor for customizing. It would be nice if they directed me to relevant tutorials so I don't have to watch endless youtube videos that still don't answer my qustions.
Extremely Dissatisfied.
I upgraded my account in order to send abandon cart emails, I did so and I am still unable to send abandon cart emails. I was also over charged for my subscription.
I have now been trying to get in contact with Privy for nearly 2 weeks via both their online support and multiple emails on there contact page and still have had no response.
The worst customer service, DO NOT RECOMMEND.
I'm sorry for this experience. I've flagged this for the support team and you should be hearing from us shortly if you haven't already.
I am attempting to use this app to. Uild my email list. I have not had chance to put it to oractice
poor app. bad design.sorry this must have at least some good basics so i get encourage and upgrade .
After using this app for under a year, they announced they would not longer support shopify! Why in the world would they do that when so many people use the app!
Hi there. I just saw your review and can assure you that nothing has changed or will change about our strong integration with Shopify. You may have seen our emails about Mailchimp and Shopify's integration going away, but Privy's integrations with both remain 100% intact. If you have any questions, please give us a shout at support@privy.com and we apologize for any confusion!
Bad i am currently using it and gives me a lot of troubles editing the text!
it asked me for review after 10 seconds using the app , i think this is pushy and useless as the user did not have the chance to look at the app yet !
I have contacted the support 2 times regarding an issue and no response... useless...
I DON'T KNOW? PERHAPS YOU SHOULD HAVE ME RATE THE APP AFTER IT IS FULLY INSTALLED AND HAS BEEN USED.
Totally understand if it’s too early to give an accurate review. As you get started, feel free to reach out to us for help at support@privy.com, check out our help docs at https://help.privy.com, or sign up for a live training at privy.com/training
I recently uninstalled Privy App for 2 months now but I'm currently still being charged for it. This is totally unacceptable, can you please help me rectify this mistake. Thank You