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They charge by page view, so if you have a large office like ours and each employee visiting our site multiple times a day that adds up fast. If each of our employees visit our site twice a day (which is low) 25% of the monthly pageviews we're paying for would be our own employees. It would be a simple fix to exclude an IP address from pageviews.
Thank you for the feedback, and I'm sorry you were disappointed by our recent price change. We believe our new pricing puts us more in line with the needs of the market and the majority of our customers who are getting more features for a better value. If you're an existing customer and your price was negatively impacted by this change, we'd be happy to work with you! Just shoot us an email at support@privy.com and we'll put you in touch with the right people.
idk yet I havent used privy ever
This product is complete garbage especially when one takes price into consideration. I mainly was looking for a product to send out newsletters and privy is near useless if that is what you are looking for. You can't manually add emails to your email list. You can't separate your clients into separate mailing lists, there is no way of resizing or adjusting images in your emails. Add to that I've currently been waiting 2 1/2 hours for my last marketing email to send and that customer service didn't seem too bothered by that and you have a pretty nice idea of what using privy is like. I can't believe they are attempting to charge for a product which is not yet fully developed.
Thanks for the feedback and sorry about the issues you are experiencing. I forwarded this issue to the support team and they should be in touch.
IT KEEP CRASHING EVERY TIME I'M DONE DESIGNING MY POP UP WHEN I GO SAVE IT. I HAVE TO REOPEN THE APP
worst app ever, collects customers numbers but you cant text them. i want a refund. easy to set up but thats it. mail chimp is free for email.
this review is part of the tutorial you have to walk through. haven't used the app much yet. don't know what they're hoping to get from this.
Totally understand if it’s too early to give an accurate review. As you get started, feel free to reach out to us for help at support@privy.com, check out our help docs at https://help.privy.com, or sign up for a live training at privy.com/training
Design is good but my shopify customers would have terrible user experience if we choose the free plan. Tried signup campaign. The gray privacy label out of window and the fixed 10% OFF window are ruining user's shopping experience. I wish there were pics upload function here so every1 can see them.
You can do better, privy.
rubbish. burn out second time and installed again due to it's installation number. paid full amount. send email and receive no reply about how to get most out of it but nothing replied back.
You'll get someone blowing up your phone, email, facebook, instagram, etc as soon as you sign up. It was really annoying and that reason alone made me delete it.
I don't think the pop ups are working. I don't see any improvement on the sign ups even if I presented 20% to 25% discount. I don't know if it really has a pop up opt in page. don't recommend for now