Recenze (24 815)

Celkové hodnocení
4,6
Počty podle úrovně hodnocení
9. únor 2022

tripled the subscription price without warning me. It seems like an issue for alot of customers. I used to pay 55usd, they increased this without warning to 165usd. When i asked them to cancel my subscription and refund me I was told that this was not possible. don't waste your time cheaper alternatives elsewhere

Aztec Clothing
Spojené království
Doba používání aplikace: Asi 3 roky
9. srpen 2019

it would be nice if the review didnt pop up every time. leaving this review with 2 days using it because i got tired of the pop up. learned a lesson already, pop ups can be annoying as hell when you first open a page. 1 star

Newday Unlimited
Spojené státy
Doba používání aplikace: Asi 3 roky
Vývojář Privy Operations odpověděl 13. srpen 2019

Totally understand if it’s too early to give an accurate review. As you get started, feel free to reach out to us for help at support@privy.com, check out our help docs at ...

26. březen 2021

First problem I encountered is the layout is pretty messed up when the recovery email is sent out. And the support team took long time to respond (comparing with other Shopify apps' responding time). We agreed for $10 compensation. Hope everything will be fine even though they have no idea how long I can expect the problem to be fixed. Second day, we had a few abandoned carts, it turns out it ...

Made on Jupiter
Spojené státy
Doba používání aplikace: Téměř 3 roky
Datum úprav: 14. březen 2021

$75/mo even your monthly traffic went down less than that, still keep charging you $75/mo, we have been over charged about $1000 now, dishonesty company, not recommended. No response, only after I cancel it then reach out to us, enough said. Does not have good exit intent popup.

Susu Handbags
Spojené státy
Doba používání aplikace: Téměř 3 roky
Vývojář Privy Operations odpověděl 3. leden 2020

Thanks for the review! Let us know if we can be of any help at support@privy.com.

12. listopad 2021

We used this app for our popup marketing for 2+ years and it worked great. When we decided to leverage their email marketing services, that is when things went south. We have spent the last 2 1/2 years working hard to cultivate a customer email list from a variety of sources including our brick-and-mortar store. When we submitted our email list to Privy for upload, we were contacted by their ...

Pac Nor Westy
Spojené státy
Doba používání aplikace: Téměř 3 roky
16. listopad 2021

They never answer your requests. Very bad customer support. Plus they charged money for nothing. Avoid.

KnitWearMasters
Spojené státy
Doba používání aplikace: Téměř 3 roky
6. listopad 2019

We have not been able to get in contact with support for over 4 weeks. We have sent over 8 emails. They have reached out themselves to possibly take over our email marketing and not just the current pop up plan. But there has been no response. It is highly disappointing to pay so much and not receive any support!

P L A N E T // N U S A
Dánsko
Doba používání aplikace: Téměř 3 roky
Vývojář Privy Operations odpověděl 7. listopad 2019

Thanks for the feedback and I'm so sorry about the issues you are experiencing. I forwarded this issue to the support team and they should be in touch.

10. červenec 2017

how can i review when i'm in middle of install? duh?

Charm14
Spojené státy
Doba používání aplikace: Téměř 3 roky
30. červen 2017

don't know anything about the app yet. will review further after using the product.

Cinnamonsticks Designs
Spojené státy
Doba používání aplikace: Více než 2 roky
22. květen 2017

In order to add 2 more fields (first name, last name) to the current field (email), I would need to pay $24 per month. Ridiculous? I think so.

Delishdeals Com
Spojené státy
Doba používání aplikace: Více než 2 roky