Privy ‑ Email, SMS & Pop Ups

We've been using Privy for almost a decade now and it has quadrupled in usability and usefulness. They are always adding new features and it works seamlessly with Shopify.

What really impresses me is their customer success staff. Especially Henry. What a beast! We redid our old popups and got a 5x better signup rate. Great company and will continue using for years.

We've been with Privy now for about a month, and we couldn't be happier. The reason we came over from another platform is that the previous one didn't offer phone support, which is vital for us.

Henry has been meeting with me weekly via Zoom to show me around the app, such as how to set up automations and flows, and his expertise and patience with all my questions is so much appreciated.

I would recommend Privy to any company wishing to up their email marketing game. They're absolutely top notch in my book.

Changed over from Omnisend, email marketing is 50% app, 50% the person you work with.
With that said, Henry has been great the past two months in our transition.
We're not 100% fully on boarded yet.
Privy is missing some features, that is in the pipeline, will be looking forward to utilizing those features when it releases end of July!
More to come

We were looking to build up our business on Shopify. They gave the assignment to build to me, and I am a complete novice. I turned to Privy. Throughout our journey, I have always noticed and been intrigued by the tips Privy would send to us on how to build business. So, when I was given the task, I turned to Privy. I attended a webinar and made a call to renew our plan.
I was assigned a success manager named Henry. He has proven to be a breath of fresh air. He is informative, knowledgeable, patient, clever, and takes action and makes you take action. I love the support and will always stay with Privy.

Henry is our rep and he is awesome! We have had trouble with our website having a bot invasion which interfered with our email campaigns. Henry spent many hours helping us to fix our website to minimize unwanted visitors and subscribers. After months of working with our site I think we finally have it under control. The video chat support was really crucial to making Privy work for us.

Privy is an amazing marketing tool. The platform is easy to navigate and get real time information and results. Our Customer Success Manager Henry Hakim is so knowledgeable. He is a great asset to the Privy team.

Great customer support. =)

Jose has responded and helped us so quickly for our needs. Thank you always!

Privy is essential to my business. It offers a range of excellent tools which are intuitive to use. There is great customer service and I always recommend it to other small businesses.

We have been using Privy for some years now - both for pop-ups and emails. I have always found it easy to use and it allows us to grow our email list. Great help from Jose today with few ideas I needed help on.