Bulk Price Editor Pro
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To be honest this app doesnt even deserve 1 star. we downloaded this app in order to fix some pricing in bulk but instead this app decided to destroy our pricing which meant we have had to shut our store down until the issue was fixed. they didnt fix the issue we had to employ our own staff to fix the issue. support is not helpful at all they decided to go "offline" when they knew what had happened. avoid this app at all costs
Thank you for taking the time to leave a review for our app. We’re sorry to hear that you’ve encountered issues, but we want to assure you that our app has been thoroughly tested and is functioning as intended.
Upon investigating the issue you mentioned, we discovered that the problem was related to the price rule you configured, which involved subtracting $2000. This resulted in negative prices, preventing our app from updating your product prices. We understand your frustration, but it’s important to note that this issue was caused by the specific configuration, not the fault of the app itself.
We take pride in offering a quality app that meets the needs of our users, and we are committed to addressing any concerns or questions that arise. If you have any further concerns or questions, please don’t hesitate to reach out to our support team—we’re always here to help.
This app does EXACTLY what I want it to do. This app will modify your prices on any scheduled basis you want. Unlike so many Shopify apps, the price for this one is reasonable. Cannot say enough good things about this app! I thought about using Shopify's API myself and thought better of it as although I am a developer, it would take a LOT of time to figure things out - so this app was a time saver as well! You can see the results of it at my store's daily price drop page - extremely pleased!
Thank You for giving us a shot, and even more for leaving us this review. We work hard to deliver the best app experience and we’re glad that you liked it!
Great app, tons of functionality for resetting prices en masse - tends to struggle with higher SKU count stores but this is a Shopify limitation and not a poor reflection on the app. Rollback functionality is amazing as well so that you can preset a sale end date and not worry about forgetting pieces of the sale.
Thank you so much for your positive feedback and for taking the time to post this review. It's our customers that allow us to constantly improve the app experience! Wish you good luck!
Tried to add $1 to all listings, the app sets all listings to $1 instead of adding it. I selected the correct option and even tried it twice incase I did make mistake the first time, but same thing happened. Plus 1 star for having a revert button.
Edit:
The creators commented that this review is unfair. I do not see it that way. Yes, they did reach out to me, but they did not provide a fix to the problem, so the problem still stands/stood. When the app does not do one of its main features correctly, then how am I able to give it a good rating?
This is an unfair review by folks from Clayton Jewelry Labs.
Our team emailed them multiple times explaining the situation, yet we have not received a response. We have been given a negative review for no fault of ours.
If you want to speak to us, you may reach our team at support@proapp.freshdesk.com and we will be there to answer right away.
Zeroed all the prices on the site and even when it was reversed, many SKUs were still zero.
Thank you for taking the time to leave a review for our app. We are sorry to hear that you are experiencing issues with our app.
Our team has emailed you explaining the situation and is looking forward to working with you in resolving the issue but has not received any reply from you.
We take pride in providing a quality app that meets the needs of our users, and we are committed to addressing any concerns or issues that may arise. If you have any further concerns or questions, please do not hesitate to contact our support team. We are always here to help.
Thank you for your understanding and we hope to continue to provide you with a great experience using our app.
The app didn't work as intented. Changed some prices and then didn't change for some. It created more problems for me as it was during BFCM offers.
Thank you for taking the time to leave a review for our app. We are sorry to hear that you are experiencing issues with our app.
Our team has emailed you explaining the situation and is looking forward to working with you in resolving the issue but has not received any reply from you.
We take pride in providing a quality app that meets the needs of our users, and we are committed to addressing any concerns or issues that may arise. If you have any further concerns or questions, please do not hesitate to contact our support team. We are always here to help.
Thank you for your understanding and we hope to continue to provide you with a great experience using our app.
I really don't know what the other apps that cost ten times as much are up to. Maybe they have a million extra features? I don't know, but if you want a reliable and easy app that handles big discounts on products with lots of criteria and filters, then this one is for you. Plus, I've noticed that customer support is super quick and on point.
Thank You for giving us a shot, and even more for leaving us this review. We work hard to deliver the best app experience and we’re glad that you liked it!
Had an issue where a few scheduled changes were deleted but haven't heard why from support.
Managed to notice this well in advance so have re-scheduled but I will have to keep an eye on this to make sure it doesn't happen again.
App is pretty easy to use.
We appreciate you taking the time to leave us a review. Our sincere apologies if you’ve had a less-than-perfect experience with us.
Our technical team has fixed the problem and everything is working alright again.
If you want to speak to us, you may reach our team and we will be there to answer right away.
What a brilliant little app! We sell brands that often have promotions on multiple products. Before Bulk Price Editor we had to do all the adjustments manually which was not only a pain but opened the door for all sorts of errors. With this app I can adjust the price for a single product, multiple products, an entire collection, whatever I want! My favourite feature of Bulk Price Editor is Rollback which on the date & time specified, rolls back the price to its original.
What also impressed is their excellent customer service and support. My inquiries have always been answered on the same day or worst case next day (if on weekends). Support staff are extremely polite, professional and eager to help.
I highly recommend this app.
We can’t thank you enough for the kind words about the app. Your review means a lot to us and lets us know we’re on the right track!
This app is awful! Don't download it. At the beginning everything seems to work correctly....until you discover all the mess that this app has done. the price of Variants not available are not being updated.So you see different prices for different variants.
When you "roll back" some tasks tags are removed and original prices are not restored , causing a vicious circle where you keep on applying discounts convinced that the previous task ran the price restore properly and suddenly realise that thousands of variants/items have the wrong price.
Customer service respond enough quickly , unfortunately they don't have many solutions...They suggest us to password our shopify store to restore prices manually....At the moment I'm writing ,the summer sales have just started in Italy....We are very disappointed and losing a lot of sales.
these people should be sent out of shopify...They ruin the job of many people
SHOPIFY...Let's investigate on them!
Thank you for taking the time to leave a review for our app. We are sorry to hear that you are experiencing issues with our app, but we want to assure you that we have thoroughly tested our app and it is functioning properly.
We take pride in providing a quality app that meets the needs of our users, and we are committed to addressing any concerns or issues that may arise. If you have any further concerns or questions, please do not hesitate to contact our support team. We are always here to help.
Thank you for your understanding and we hope to continue to provide you with a great experience using our app.