Prodigi: Print on Demand , 57 değerlendirme
Hassaslaştır
-
Puana göre
Started out well. Great customer service and happy customers. Since COVID they simply haven't been able to keep up with demand. Orders taking longer and longer to ship and status updates unreliable. Can't help but assume they are prioritising their big customers like Redbubble and everyone else is suffering. Will have to start looking at alternatives.
Thank you for your review, we really appreciate the feedback, and we're glad to hear your customers have been enjoying your store!
We're very sorry that you've been experiencing delays and unreliable updates. As you mentioned Covid-19 has presented many challenges for everyone, and we are doing all we can to ensure that all orders are delivered quickly whilst ensuring our staff and partners are kept safe and healthy. We continue to serve all our customers fairly and consistently, and we are not prioritising some customers over others.
The unpredictable nature of the current situation is meaning updates and delivery estimates can change quickly and vary widely by region, but we're sharing all available information on our website as it is available and updated: https://www.prodigi.com/coronavirus-status/
The easiest print-on-demand app I've used. Really quick to get everything set up, and the products and print quality are excellent. The art and canvas prints are particularly great.
The app was easy to setup and it was also easy to setup your designs within the app. I wanted to use Prodigi to print my t-shirts as I'm based in the UK & most of my customers in the US. I thought it'd be nice to have shirts fulfilled from within the US to decrease shipping times. The print quality of the t-shirts was terrible. I got designs printed on black shirts as well as white shirts and all of them looked faded/patchy. I've decided to go with a different POD provider.
Lot of promise but support not good enough to build a business around. Simple queries not answered in a timely manner if at all.
REVIEW ABOUT APP - it really easy to use and very user friendly. Unfortunetally, I didn't find anything for babies clothes, so can't comment on quality.
I've tried to use this app a few times, however, when I do I find the app keeps crashing and the SERIOUS LACK OF CUSTOMER SUPPORT show this app to be a waste of time..!!
Customer service only kicks in after deleting the app then one gets an email from Ed..Too little, too late...!!! VERY DISSAPOINTED...!!!
I sell greeting cards and art prints on my store. This app is very intuitive and has much better wholesale prices than other POD apps. I just upload my photo and enable it for different products. I have ordered some of the product samples for myself and love the quality. I recommend this service for anyone looking for print on demand. Support is also really great. I have having some issues with shipping prices, but within a few weeks they had fixed the issues and the shipping rates are back to normal!