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It has taken a little while to get all our labels working as desired, but Phoebe has been very helpful with information on how the functionality is designed to work, and ironing out the odd bug. Very happy with how the labels look and are working now. Thank you team!
Good App, Great support. Although the max package is costing almost the same as whole shopify, which seems a liitle bit too much.
Anyways, good App!
i installed when the app was free. suddenly they monetize and change the system into paid, but WITHOUT NOTICE at all. and our store become very chaotic. DO NOT install these, opt for others that are still giving fair policy.
Hi dear,
We deeply apologize for the inconvenience you experienced with our app.
Regarding your concern about the recent update and pricing changes, we made these adjustments to enhance the user experience and introduce advanced features. We sent three emails to inform you about these updates: one on June 28th, one on July 13th, and another on July 17th. It appears these messages might have ended up in your promotions or spam folders, and for that, we apologize.
We understand that unexpected changes can be frustrating, and we are truly sorry for any inconvenience this has caused. Our team is committed to continuous improvement and is taking steps to ensure better communication in the future.
As a token of our appreciation for your understanding and patience, we would like to offer you three months of free access to our app on the highest plan, the Advanced plan. We have sent you a follow-up email with more details. Could you please check it and get back to us?
We hope you will give us another chance to serve you better. We are confident that you will be impressed with the improvements we have made.
Thank you for your feedback and understanding.
Sincerely,
Fordeer Commerce.
Such an easy to use product. But most importantly the team give excellent support. Phoebe has been an excellent help for us
The app works well and is intuitive to use. I needed some help to get it installed at first, since it wasn't compatible with our theme out-of-the-box. This was quickly resolved!
Have a good experience.
Specially their chat support.
Talked to a representative Tessa and experienced a professional and on time response with immediate solution to my problem.
A great product with amazing customer service. The team spent a lot of time with us making sure we got exactly what we wanted when we ask for help.
This app has been a game-changer for my Shopify store. It's incredibly user-friendly and has significantly improved the performance of my site. The features are intuitive and have helped streamline my operations. Highly recommend for anyone looking to enhance their store!
Tremendous app for product labels. These have so many fantastic built-in templates. Great customer support.
Fordeer Product Labels&Badges is a game-changer for my Shopify store. The variety of labels and badges available is impressive, and the customization options allow me to match my store’s branding perfectly.