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Great app, not the easiest to install had to get Bold to complete installation, just make sure they look at how the app is installed and it looks correctly. Customer service is great, install team although quick do not care.
Absolutely TERRIBLE experience with BOLD, who "boldly" denied even installing this app, after it caused all sorts of display problems with my website. I was advised this app would give the ability to offer bundles of items for Black Friday, only to find this does NOT work if any product appears in more than one bundle! The $25 installation charge does not even guarantee them getting things right, as stated they denied even installing. Sadly, this app is unsupported by Shopify which means that should any problems occur, then you are left to resolve them yourself. My advice - Get a developer to do this for you!!!!
(P.S. A one-star rating has been applied because I had to give this to post the review, or I would be applying a minus rating!)
App messed my theme up BAD. Had to pay a developer to fix the code that was left after deleting this app. This app should be removed. DO NOT DOWNLOAD.
I don't think you should be calling this app product bundles. It has way too many limitations. You can't list the bundle as a product, it can only be under the products that are within the bundle. You can't list an item that's in one bundle, in another etc etc etc. I understand that you're limited by shopify to some degree but it's very frustrating to find out all of these limitations after I got so excited :) Seems like support is on vaca these days.
Installing the code was a bit complex. Not a simple install.
Awful support.. Didn't help to install it to my theme and it never worked on my site/theme, not recommended!
Hi there, thank you for leaving us a review; we appreciate your feedback! We're very sorry you have been waiting on the installation of the app - generally, it takes 2-3 business days due to the high volume of install requests we receive.
One of our support specialists has been in touch with you, and it looks like we just need you to delete your existing staff account for us before we can get the code installed onto your store!
We look forward to helping you get the app properly installed and working on your store. Please let us know when you've been able to get that staff account deleted so we can get the app installed for you ASAP. :-)
I added this app to my store using their "auto installer". The app broke my website and I had over 3 hours downtime before I was finally able to reach anyone at Bold Commerce for support. Would think extremely hard before installing any of their apps again.
Hi there. Thank you so much for taking the time to leave a review for us, I'm deeply sorry to hear about the downtime that you faced when using our app.
I know that we have reached out by opening a new ticket for you - but we would love the chance to discuss this over the phone to see if there's anything we can do on our end to make this a better experience for you.
The app offers what i was looking for. If you want to create specific discounts this app might help you ! Their live support was great! Thanks Dylan for help!
Hi there! We're happy to hear that our app is able to suit your business' needs. :-)
We appreciate you taking the time to leave us a review! We're glad Dylan was able to help you out with what you needed help with. Please don't hesitate to reach out again if you need anything else.
Support is very slow--took 3 days to get a response. Also the inability to include a product in more than one bundle makes this incredibly overpriced and these combined are what I'm basing my rating on.
Worked for the purposes required.