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I wanted an app that could provide bundles and discounts to customers to increase sales and average order amounts. When I realized the bundles I created weren't installed correctly, Carter from customer support made it really easy for me to fix the problem.
If your looking for a way to sell your products as a set, then this is the app for you. It’s so easy to install and worked straight away. Great for holiday promotions and gives customers greater buying options. I would highly recommend
UPDATE: Was contacted by Jay, one of the Bold developers and he assigned me an associate to work with me. Angele was very helpful and took care of what she could as a temporary fix. She is now looking into a way to fix the issue completely. As things progress, I will upgrade the stars.
Another glitch or two: 1.) after selecting the products to add to the bundle, if you at any time inadvertently hit the "enter" key versus using the mouse to select 'add product', you will be kicked out and have to start all over with your bundle. 2.) If you have a price set that you want your Bundle to be, it doesn't let you do this if the price is not an *exact whole percentage* off the original total price. It overrides and configures your bundle to be an odd amount. (For example, I wanted my bundle to be $59.95, but it kept configuring it to be 29% off, making the Bundle $59.91 - even though I didn't even enter anything in the % off, but only put in my $59.95 price. Once I clicked 'save', the price would override and go back to $59.91.)
This is a weekend, so will await feedback on Monday. Thanks!
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Paid $25.00 to have Bold Apps set Product Bundles in our store. Once completed I came back to my store to discover they had changed the search function and it is no longer operating properly. Submitted a ticket and sent an email *with an email receipt notification* to make sure it was received (which came back as received). 8 hours later still no reply.
So now, at the top of this Review it says "try contacting the app developer" - so I double check the "ticket" in the initial automated email to see if there are any updates. I am asked to login to view updates. I try that... but it needs a password (which apparently I don't have). Next I try signing up for an account using MY email address only to discover my account is already registered. I try requesting a new password. I am still waiting for that new password reset email to come to my email inbox. (Yes, I checked spam - NOT there.)
This app is great for bundle offers. I've had to ask customer service for help a couple times via chat, but they are incredible!!! My question is always fixed 100% by the time I'm done talking with them. Great job!
This app works EXACTLY as advertised! Had a minor bug after the initial install but their support team fixed it in MINUTES! Great app and great job BOLD support team! Thank you!
I like this app and the support is very good. I would have given them 5 stars if you could have the bundle be an offer you could link to from a banner ad instead of linking to one of the components and having the customer scroll down.
I am very happy with this app so far. Matthew has done an amazing job answering questions after my install. He moved my bundle around on the page a few times until it looked right. These guys are wonderful and I am glad I got the bundle app.
Thanks Guys!
Hands down the best customer service I have ever experienced in my life. They also have an app for literally everything you need for your store. Highly recommend.
Very good app. We really like it. Has helped us increase our sales significantly. We use it together with other Bold apps to have a complete marketing solution.
Thank you.
We use this at http://www.2POOD.com and it is an awesome app. The developers are super friendly and helpful also. I recommend having them install the app. They are very quick, was less than 1 day. http://2pood.myshopify.com