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Awesome and easy to use app, just what I needed for my store.
Small problem with the text on the front-end, contacted Customer Support and within minutes problem solved! Thx
Code Mate helped us create custom fields easily within our landing page to capture important information custom to our brand, making it easy to work with and export data!
We are very pleased with the app, which covers our needs for personalization. Also have to mention the great service provided by the support team - they solved our tweak requests within hours, and also followed up to check if everything was working properly.
Easy to use and helpful support!
Update: I had a chat with the support and requested some additional features. A few days later these features were added in the admin section, ready to use! Thank you!!
app stopped working , no response from developers , we can't take any orders until it is fixed
Very disapointed
My review stands, their idea of a short amount of time was 3 days of no communication and no fix.
Now offering free use to change my review, I belive the review is relevant they need to have better communicaion, and should have fixed the issue faster if it was an easy fix. We ahve switched apps and will not go back to this one.
We’ve made every effort to contact this customer through multiple channels, but unfortunately, we haven’t received a response. While there was a small issue, we quickly addressed and resolved it. We're constantly working to improve our app, ensuring it becomes better with every update.
We prioritize customer satisfaction and exceptional support. We even offer live support for 7 days to make sure all concerns are handled promptly.
Best regards,
Ed
Really great application for adding custom fields / customisations to your checkout process. Support was really helpful (even on weekends) and I would highly reccomend to anyone who needs this functionality.
This is a super helpful extension – works really nicely and the team are very helpful with any support needed!
This app is fantastic. The help function is the best I've used. You chat with an actual person who is so good at explaining how to get what you want from the app. There is so much more to this app than I realised when I bought it.
Fabulous App! Absolutely love it.. So easy and their customer support is very good.
This app is amazing, simple to use and has many specifications. Super impressed with customer support for helping to fix the app perfectly for my store. When my store had special needs, they attended to my request which i am very grateful for. I highly recommend this app to anyone who needs custom fields. Do not hesitate!