Recenze (1 754)

Celkové hodnocení
4,8
Počty podle úrovně hodnocení
  • 88 % hodnocení s 5 hvězdami
  • 6 % hodnocení s 4 hvězdami
  • 1 % hodnocení s 3 hvězdami
  • 1 % hodnocení s 2 hvězdami
  • 4 % hodnocení s 1 hvězdami
30. duben 2024

Aman was wonderful - worked with our UK team to solve our US issue - all good!

STUDIO BURKE DC
Spojené státy
Doba používání aplikace: Téměř 5 roky
Vývojář Product Customizer odpověděl 7. květen 2024

Hi STUDIO BURKE DC,

Thank you for your review! We're thrilled to hear that our team member Aman was wonderful and effectively collaborated with your team to resolve your issue. Ensuring seamless support across regions is crucial to us, and we're glad to have met your expectations. Thanks again for your kind words!

4. červen 2024

The customer service was really a good experience. Thank you Shevaughn.

Dun-ni London
Spojené království
Doba používání aplikace: 12 dny
Vývojář Product Customizer odpověděl 10. červen 2024

Hi Dun-ni London,

Thank you for your feedback! We're glad our team member Shevaughn provided you with a good customer service experience. Providing excellent support is very important to us, and we strive to make every interaction positive and helpful.

19. duben 2024

Wonderful app and extremely great customer service. When reaching out the team responded within MINUTES! Crazy fast, would definitely reccommend

strictlygeneric
Spojené státy
Doba používání aplikace: Více než 2 roky
Vývojář Product Customizer odpověděl 23. duben 2024

Hi strictlygeneric,

Thanks for sharing! We're thrilled to know our team member Shevaughn supported you successfully as providing great customer service is key for us. Thanks again for your feedback!

10. duben 2024

Great customer support experience! Not only did they fix the problem, they gave advice on how to better my website and avoid future complications.

MADRE
Spojené státy
Doba používání aplikace: Téměř 6 roky
Vývojář Product Customizer odpověděl 15. duben 2024

Hi MADRE,

Thanks for the 5 star review! It's wonderful to receive such great feedback about the quality of our support team. We are always here to help!

8. duben 2024

We have been using Product Customizer for more years than I can remember. It has worked great and if we ever have a question or a problem they are quick to respond and help. I would recommend you give them a try!

ILoveSmencils
Spojené státy
Doba používání aplikace: Asi 6 roky
Vývojář Product Customizer odpověděl 10. duben 2024

HI ILoveSmencils,

Thank you for the wonderful feedback and for being a loyal customer for years! We're so happy to have the privilege of serving merchants such as yourself. Please always feel free to reach out to us for any future needs!

17. duben 2024

Deep has been a pleasure to deal with. Dealt with my queries very swiftly and also within minutes. Would highly recommend this app.

Cakers Warehouse
Austrálie
Doba používání aplikace: Více než 6 roky
Vývojář Product Customizer odpověděl 18. duben 2024

Hi Cakers Warehouse,

Thanks so much for this nice review! Deep is a fantastic member of our team, always going above and beyond for our merchants. Please never hesitate to reach out to us for any future needs!

12. červen 2024

Der Support war extrem schnell, kompetent, freundlich und genau das, was ich gebraucht habe! Ein weltklasse Service, den ich sehr zu schätzen weiß!
Mega! Weiter so!

myperfecthero
Německo
Doba používání aplikace: Asi 3 roky
Vývojář Product Customizer odpověděl 19. červen 2024

Hallo myperfecthero,

Vielen Dank für Ihr Feedback! Es freut uns sehr, dass unser Support extrem schnell, kompetent und freundlich war – genau das, was Sie gebraucht haben! Wir schätzen Ihre Anerkennung für unseren erstklassigen Service.

Danke, dass Sie ein geschätzter Nutzer sind! Weiter so!

11. duben 2024

I have used this App for a few years. Now it is not fully support vintage theme. They advised me upgrade to theme OS2.0. They helped me to solved all my problems patiently. They are very friendly and professional. I will recommend other sellers to use this App. Thank you

Niomi Jewellery
Hongkong – ZAO Číny
Doba používání aplikace: Více než 5 roky
Vývojář Product Customizer odpověděl 15. duben 2024

Hi Niomi Jewellery,

Thanks for the positive feedback and for being a loyal customer of our app for many years. It is a privilege to serve merchants such as yourself. Thanks in particular for recognizing the efforts of our customer service team in assisting with your theme issue, we always seek to go above and beyond for our merchants. Cheers and happy selling!

26. červen 2024

Quickly helped resolve an issue! (:

Social Heirloom
Spojené státy
Doba používání aplikace: 8 dny
Vývojář Product Customizer odpověděl 1. červenec 2024

Hi Social Heirloom,

Thank you for your feedback! We're glad our team was able to resolve your issue quickly. Providing excellent support is a top priority for us.

Thank you for your continued support!

1. květen 2024

I recently had the pleasure of experiencing top-notch tech support from DEEP, and I must say, it was nothing short of exceptional. From start to finish, their team demonstrated unparalleled professionalism, expertise, and dedication to resolving my technical issues promptly and efficiently.

First and foremost, the customer service representatives at DEEP were incredibly courteous and attentive. They listened attentively to my concerns, demonstrating genuine empathy and understanding of the challenges I was facing. Their commitment to providing personalized support made me feel valued as a customer right from the outset.

Moreover, DEEP's technical team exhibited an impressive depth of knowledge and expertise in tackling even the most complex of issues. They meticulously diagnosed the root cause of my problem and provided clear and concise explanations every step of the way. I was truly impressed by their ability to communicate technical concepts in a way that was easily understandable, even for someone with limited technical knowledge like myself.

What truly set DEEP apart, however, was their unwavering commitment to ensuring that my issue was fully resolved to my satisfaction. They went above and beyond to explore all possible solutions, leaving no stone unturned until the problem was completely resolved. Their dedication and perseverance were truly commendable and left me with the utmost confidence in their abilities.

Overall, my experience with DEEP's tech support was nothing short of outstanding. From their exceptional customer service to their unparalleled technical expertise, they exceeded my expectations in every regard. I wholeheartedly recommend DEEP to anyone in need of reliable and effective tech support services. They are, without a doubt, a game-changer in the industry.

My Store
Spojené státy
Doba používání aplikace: 15 dny
Vývojář Product Customizer odpověděl 7. květen 2024

Hi My Store,

Thank you for your kind words! We're thrilled to hear about your positive experience with Deep and our tech support team. Your satisfaction is our top priority, and we're glad we could meet your expectations. Thank you for choosing us and for your recommendation!