Recenze (1 784)

Celkové hodnocení
4,8
Počty podle úrovně hodnocení
  • 88 % hodnocení s 5 hvězdami
  • 6 % hodnocení s 4 hvězdami
  • 1 % hodnocení s 3 hvězdami
  • 1 % hodnocení s 2 hvězdami
  • 4 % hodnocení s 1 hvězdami
3. květen 2019

This product and customer service are great. Sean, one of the reps, was pretty friendly when I asked for help. I highly recommend using this app.

Rooted Steel
Spojené státy
Doba používání aplikace: Téměř 2 roky
Vývojář Product Customizer odpověděl 3. květen 2019

Hello to our friends at Rooted Steel! Thanks for the great review. Always so glad we can help make the experience a good one. Happy selling!
-Sean, Customer Success, Product Options & Customizer

6. duben 2015

This app has been really helpful in allowing us to include more variants than Shopify will allow. It's extremely easy to use and the customer support has been fantastic! They were extremely prompt in their responses and helped us quickly resolve an issue regarding the placement of the dropdowns. Would highly recommend.

12 Oaks Bakery
Spojené státy
Doba používání aplikace: Téměř 2 roky
24. červenec 2023

We are on the basic plan. It is great. Good customer support. Highly recommended app if you want to have a variety of options on your products.

PhonoLab
Austrálie
Doba používání aplikace: Více než rokem
Vývojář Product Customizer odpověděl 26. červenec 2023

Hello PhonoLab,

Thank you for your positive review. We are happy that you had good customer support. Product Options & Customizer is perfect for your product offerings.

Stephanie & the Customer Support Team

20. květen 2022

A little tricky for me to use. But once you understand how it works it is a good app. Help is there and quick very nice people.

D STOCKNER LLC
Spojené státy
Doba používání aplikace: 22 dny
Vývojář Product Customizer odpověděl 23. květen 2022

Hello to our friends at D STOCKNER LLC

Thank you for the amazing review. We're delighted to hear that you had a positive experience with our app. We truly appreciate your business, and we’re so grateful for the trust you’ve placed in us. We would like to thank awesome customers like you for your amazing support! You rock!

Cheers,
Pushpesh & the Product Customizer Support Team

15. listopad 2017

The app is working great and the support has been quick & so very helpful!

Belove Gift Shop
Spojené státy
Doba používání aplikace: Téměř 2 roky
25. červenec 2018

Used the app in 3 stores. Takes a day to work everything out in a busy store but after that invaluable and has made life easy for our customers and us. You need this app!

Nameyourball
Spojené království
Doba používání aplikace: Téměř 2 roky
26. únor 2021

I switched to premium in order to have unlimited customization and now it wont even work, it wont even allow me to click the highlighted part requesting assistance.

Bee’z Beauty Empire
Spojené státy
Doba používání aplikace: Téměř 2 roky
Vývojář Product Customizer odpověděl 26. únor 2021

Hello there,

I am Takeen from the PC Dev Team. We are sorry about your experience with our app and we would definitely love to work on this for you as soon as possible.

You can reach out to our support team and ask for me directly, I will get back to you as this issue is very strange and indeed impacts your experience with our great app.

Looking to hear from you soon

-- Takeen

15. září 2016

Very friendly app, No problems at all installing and using it

Tono A Tono
Spojené státy
Doba používání aplikace: Téměř 2 roky
17. říjen 2018

The app is great when it will actually load. I find 9/10 times when trying to open the app it now goes to a blank page and I can't customize any products. Really annoying.

Gabriel Clothing Company
Spojené státy
Doba používání aplikace: Téměř 2 roky
Vývojář Product Customizer odpověděl 19. březen 2020

Hello!
This is Sean, the Customer Success Manager for Product Customizer. We took over this app from the previous owner :)

You left a negative review for Product Customizer a long time ago and I am emailing to see if you wouldn’t mind removing it (or adding more stars)?

We have already made several improvements and fixes to past issues with this app (including new features and 24/7 support) - and it REALLY helps our ranking on the App Store if we can remove the handful of negative reviews.

Please let me know how I can support you and help in return? I appreciate it very much!

-Sean & the Product Customizer Team

8. červenec 2021

Super fast and understanding support, Kevon solved my problem in few minutes, very useful app. Thank you!

mojoe
Belgie
Doba používání aplikace: Téměř 2 roky
Vývojář Product Customizer odpověděl 12. červenec 2021

Hello to our friends from mojoe

We are glad we were able to resolve the issue! We appreciate you leaving us this fantastic review! All the best! :-)

-Melissa & the Product Customizer Support Team