Recenze (1 683)

Celkové hodnocení
4,8
Počty podle úrovně hodnocení
  • 88 % hodnocení s 5 hvězdami
  • 6 % hodnocení s 4 hvězdami
  • 1 % hodnocení s 3 hvězdami
  • 1 % hodnocení s 2 hvězdami
  • 4 % hodnocení s 1 hvězdami
9. květen 2024

Highly recommend. The customer service is incredible and goes above and beyond to help!

So Good Kombucha
Spojené království
Doba používání aplikace: Téměř 3 roky
Vývojář Product Customizer odpověděl 13. květen 2024

Hi So Good Kombucha,

Thank you for your review! We're delighted to hear that our customer service team has gone above and beyond to assist you. Providing exceptional service is our top priority, and we truly appreciate your feedback!

8. duben 2024

I had a problem and spoke with Aman who fixed my problem straight away ! would Highley recommend this app and the customer support is brilliant!

COUNTY HOUSE SIGNS
Spojené království
Doba používání aplikace: Více než 7 roky
Vývojář Product Customizer odpověděl 10. duben 2024

Hi County House Signs,

Thanks for recognizing Aman! He is an outstanding member of our team and will be thrilled to read this. Thanks again!

30. duben 2024

I have been using this app for a few years and have had no issues until today. My customers were uploading photos but they weren’t showing up on my end. I tested it out myself (by placing an order on my site) just to make sure it wasn’t user error and it was truly not working. I logged into the app, reached out to support, and they had me back up and running in no time!! I would highly recommend this app if you’re needing a streamlined way for customers to add custom product information.

Images of Ink
Spojené státy
Doba používání aplikace: Více než 3 roky
Vývojář Product Customizer odpověděl 7. květen 2024

Hi Images of Ink,

Thank you for sticking with us over the years. We're sorry for the recent hiccup, but glad to hear our support team got you back up and running quickly. Ensuring our customers' satisfaction is our top priority, and your high recommendation means a lot to us. Thanks for sharing your feedback!

24. květen 2024

Easy to use and excellent customer support. I was able to add more options to my products very easily. When I experienced an issue, customer support was able to fix it within minutes.

Finally Italian by Chef Gianni Ceschia
Kanada
Doba používání aplikace: Asi 2 roky
Vývojář Product Customizer odpověděl 29. květen 2024

Hi Finally Italian by Chef Gianni Ceschia,

Thank you for your review! We're glad to hear that you found the app easy to use and that our customer support was excellent. Providing outstanding customer support is a top priority for us. Thanks again for sharing your feedback!

10. duben 2024

Great customer support experience! Not only did they fix the problem, they gave advice on how to better my website and avoid future complications.

MADRE
Spojené státy
Doba používání aplikace: Téměř 6 roky
Vývojář Product Customizer odpověděl 15. duben 2024

Hi MADRE,

Thanks for the 5 star review! It's wonderful to receive such great feedback about the quality of our support team. We are always here to help!

16. květen 2024

I had a great experience working with Deep over zoom and he helped me with all my questions regarding adding customization to my website for my products. I appreciate his attentiveness and follow up to get things in order for me. 5 star service! Thanks again!

Jersey Girl Sign Shop
Spojené státy
Doba používání aplikace: Asi 2 roky
Vývojář Product Customizer odpověděl 21. květen 2024

Hi Jersey Girl Sign Shop,

Thank you for your review! We're delighted to hear about your great experience with our team member Deep. Customer service is a core value for us, and we're glad he could assist you with all your questions.We appreciate your recognition!

16. duben 2024

I contacted customer service regarding an issue with my product customizer app on my website. The drop-down menus were not automatically populating the price of each item. Deep was very helpful to address the issue along with resolving the issue in less than 10 minutes. I will be sure to lean on the support of customer service hence forward if I encounter any further issues. Thank you.

JazzBeautyBar
Spojené státy
Doba používání aplikace: Více než 4 roky
Vývojář Product Customizer odpověděl 18. duben 2024

Hi JazzBeautyBar,

Thanks so much for the 5 star review and for recognizing Deep's efforts. He is an outstanding team member and will be thrilled to receive this feedback. Cheers and happy selling!

30. duben 2024

Spoke to Aman in the support team. He was extremely helpful and resolved the issue in a matter of minutes. He also provided clarity of the issue and advice to avoid any future problems. Really great service.

Be Chocolat by Michel Clement
Spojené království
Doba používání aplikace: Asi 3 roky
Vývojář Product Customizer odpověděl 7. květen 2024

Hi Be Chocolat by Michel Clement,

Thank you for sharing your experience! We're delighted to hear that Aman from our support team was extremely helpful and resolved your issue quickly. Your praise for his service is greatly appreciated and motivates us to continue delivering excellent support. Thanks again for your feedback!

11. duben 2024

I have used this App for a few years. Now it is not fully support vintage theme. They advised me upgrade to theme OS2.0. They helped me to solved all my problems patiently. They are very friendly and professional. I will recommend other sellers to use this App. Thank you

Niomi Jewellery
Hongkong – ZAO Číny
Doba používání aplikace: Více než 5 roky
Vývojář Product Customizer odpověděl 15. duben 2024

Hi Niomi Jewellery,

Thanks for the positive feedback and for being a loyal customer of our app for many years. It is a privilege to serve merchants such as yourself. Thanks in particular for recognizing the efforts of our customer service team in assisting with your theme issue, we always seek to go above and beyond for our merchants. Cheers and happy selling!

8. duben 2024

We have been using Product Customizer for more years than I can remember. It has worked great and if we ever have a question or a problem they are quick to respond and help. I would recommend you give them a try!

ILoveSmencils
Spojené státy
Doba používání aplikace: Asi 6 roky
Vývojář Product Customizer odpověděl 10. duben 2024

HI ILoveSmencils,

Thank you for the wonderful feedback and for being a loyal customer for years! We're so happy to have the privilege of serving merchants such as yourself. Please always feel free to reach out to us for any future needs!