Recenze (1 692)

Celkové hodnocení
4,8
Počty podle úrovně hodnocení
  • 88 % hodnocení s 5 hvězdami
  • 6 % hodnocení s 4 hvězdami
  • 1 % hodnocení s 3 hvězdami
  • 1 % hodnocení s 2 hvězdami
  • 4 % hodnocení s 1 hvězdami
21. březen 2024

I've been using this app since I launched my store, and its the perfect app to give my customers options. The customer service is also amazing as well, once my app wasn't working properly, I reached out and the team was able to help address this issue in a timely matter. I'd definitely recommend this app to every Shopify owner!

Dabira Aroma
Spojené státy
Doba používání aplikace: Téměř 4 roky
Vývojář Product Customizer odpověděl 22. březen 2024

Hi Dabira Aroma,

Thank you for this outstanding review! We're so happy to hear that our app suits your needs perfectly and that our customer service delivered on your expectations. We're always here to support you, please never hesitate to reach out!

4. duben 2024

I've tried quite a few of customizer apps over the years and this is my favorite to date based on options and price. Set up is quick and easy and the customer services is great as well.

Orange Valentine
Spojené státy
Doba používání aplikace: Téměř 2 roky
Vývojář Product Customizer odpověděl 8. duben 2024

Hi Orange Valentine,

Thanks for taking the time to leave us this wonderful review! We are thrilled that you are having such a great experience with our application and the support team behind it. We're always here to assist!

30. duben 2024

Spoke to Aman in the support team. He was extremely helpful and resolved the issue in a matter of minutes. He also provided clarity of the issue and advice to avoid any future problems. Really great service.

Be Chocolat by Michel Clement
Spojené království
Doba používání aplikace: Asi 3 roky
Vývojář Product Customizer odpověděl 7. květen 2024

Hi Be Chocolat by Michel Clement,

Thank you for sharing your experience! We're delighted to hear that Aman from our support team was extremely helpful and resolved your issue quickly. Your praise for his service is greatly appreciated and motivates us to continue delivering excellent support. Thanks again for your feedback!

25. duben 2024

Amazing customer service and very fast response time. Any time I have a question they respond extremely fast and usually have the issue fixed within minutes.

Simply Adorable Gifts & Boutique
Spojené státy
Doba používání aplikace: Asi 3 roky
Vývojář Product Customizer odpověděl 29. duben 2024

Hi Simply Adorable Gifts & Boutique,

Thank you for your review! We're glad you've had a great experience with our customer service team. Your satisfaction is important to us, and we're always here to help. Thanks again for sharing your experience!

8. duben 2024

I had a problem and spoke with Aman who fixed my problem straight away ! would Highley recommend this app and the customer support is brilliant!

COUNTY HOUSE SIGNS
Spojené království
Doba používání aplikace: Více než 7 roky
Vývojář Product Customizer odpověděl 10. duben 2024

Hi County House Signs,

Thanks for recognizing Aman! He is an outstanding member of our team and will be thrilled to read this. Thanks again!

29. duben 2024

I have really enjoyed using this app. The unlimited product options are easy to use and the customer service is top notch! Give it a try!

Sweet Missions
Spojené státy
Doba používání aplikace: Více než rokem
Vývojář Product Customizer odpověděl 7. květen 2024

Hi Sweet Missions,

Thank you for your feedback! We're delighted to hear that you've enjoyed using our app and that our customer service met your expectations. Thanks again for your kind words!

17. duben 2024

Deep has been a pleasure to deal with. Dealt with my queries very swiftly and also within minutes. Would highly recommend this app.

Cakers Warehouse
Austrálie
Doba používání aplikace: Více než 6 roky
Vývojář Product Customizer odpověděl 18. duben 2024

Hi Cakers Warehouse,

Thanks so much for this nice review! Deep is a fantastic member of our team, always going above and beyond for our merchants. Please never hesitate to reach out to us for any future needs!

22. duben 2024

Have used this app for a couple of years and works perfectly for my personalised items. Easy to set up, and great support if you do get stuck

Bespoke Art Framing
Austrálie
Doba používání aplikace: Více než 6 roky
Vývojář Product Customizer odpověděl 29. duben 2024

Hi Bespoke Art Framing,

Thank you for sharing! We're delighted to hear that our app has been working perfectly for your personalized items and that you find it easy to set up. We appreciate your feedback and continued trust in our product!

22. duben 2024

We really like this app, it makes adding our specific product features very easy, as well as easy for our online customers to navigate. We deal with custom cardboard cutouts, so it's very important for our shoppers to be able to upload the image of their choice and tell us any art changes they might need.

We also like how simple it was to get assistance with using this app on our site! Shevaughn was especially helpful and very quick with fixing an issue with were having with the cart. Great app, great customer service. We highly recommend to any one selling custom products!

Custom Cardboard Cutouts
Spojené státy
Doba používání aplikace: 25 dny
Vývojář Product Customizer odpověděl 29. duben 2024

Hi Custom Cardboard Cutouts,

We appreciate your wonderful feedback! It’s fantastic to hear how well our app fits your needs, and that Shevaughn was so helpful. Thank you for recommending us!

Datum úprav: 27. květen 2024

So far, the app is enabling options for my store that were limited by Shopify, and that was my initial goal. I had tried another app before and had issues specially with their support which made me uninstall the previous one and try this one.
I can't say enough how well impressed I am with Product Options & Customizer support. The tech team is amazing, very professional and very fast in answering my questions and helping me out with the app integration. My special thanks to Shevaughn who has been awesome since I installed the app. I would highly recommend this app!
Deep from support is also amazing and helped me with further questions I had very fast!

Bettercakesbyclaudia
Spojené státy
Doba používání aplikace: 14 dny
Vývojář Product Customizer odpověděl 29. květen 2024

Hi Bettercakesbyclaudia,

Thank you for your kind words! We're glad our app is meeting your needs and that our support team has impressed you. We appreciate your kudos to our team members Shevaughn and Deep for their assistance. Customer support is highly important to us, and we're glad you experienced it.

Thanks for being a valued user!