Recenze (1 776)

Celkové hodnocení
4,8
Počty podle úrovně hodnocení
  • 88 % hodnocení s 5 hvězdami
  • 6 % hodnocení s 4 hvězdami
  • 1 % hodnocení s 3 hvězdami
  • 1 % hodnocení s 2 hvězdami
  • 4 % hodnocení s 1 hvězdami
13. duben 2024

Customer service is beyond 5 stars! Ultimately the app did not meet my complicated needs, but Shevaughn went above and beyond to tweak my coding and the app to try and make it work for me. I really appreciated the effort and would 100% give them a chance to try out the app!

zoo&roo
Spojené státy
Doba používání aplikace: 4 dny
Vývojář Product Customizer odpověděl 15. duben 2024

Hi Zoo&roo,

We're sorry to hear that the app did not fit your more complicated needs, and we'd love to hear what improvements we can make to better suit your business.

Thank you for recognizing Shevaughn's work. He is an outstanding team member and will be thrilled to receive this feedback

Thanks again!

17. duben 2024

All of a sudden it stopped working for us.

Bunty Pet Products
Spojené království
Doba používání aplikace: Téměř 4 roky
Vývojář Product Customizer odpověděl 26. červen 2024

Hi Bunty Pet Products,

Thank you for your feedback. We're sorry to hear that the app stopped working for you. Our support team has reached out to assist, but we haven't heard back to confirm if the issue was resolved. Please let us know if you still need help so we can ensure everything is working properly for you.

Thank you for your patience and understanding.

8. listopad 2023

Fixed my issue right away fantastic customer service.

Jenson Designs
Spojené státy
Doba používání aplikace: 3 měsíci
Vývojář Product Customizer odpověděl 10. listopad 2023

Hi there Jenson Designs,

We are super happy that you were able to get the results you wanted by reaching out to our support team! Thank you for acknowledging our support with this review.

The Support Team

19. únor 2024

Great customer support. Fast response and professional help.

Pristine Paws
Austrálie
Doba používání aplikace: 3 měsíci
Vývojář Product Customizer odpověděl 20. únor 2024

Greetings Pristine Paws,

Thank you for recognizing our support team by leaving us this review. We are happy that you had quick resolution and was able to give you what you needed. We are here to help, anytime.

The Support Team

21. únor 2024

Really helpful. Highly recommend!

TheKegCru.ie
Irsko
Doba používání aplikace: 9 měsíci
Vývojář Product Customizer odpověděl 22. únor 2024

Hello The KegCru.ie,

Thanks for leaving us this review of Product Options & Customizer. We are happy to hear that you received the support you needed. We are here to help you anytime you need.

The Support Team

5. duben 2024

Just installed the app and it's awesome so far. Shevaughn was a great help in assisting me with a question I had, as well as quickly responding. Thank you!

ATEL Store
Spojené státy
Doba používání aplikace: 24 hodinami
Vývojář Product Customizer odpověděl 8. duben 2024

Hi ATEL Store,

Thanks for recognizing Shevaughn! He is an outstanding member of our team and will be thrilled to receive this feedback. Please never hesitate to reach out to us for any future needs!

26. únor 2024

Aman was very helpful and assisted with all of our requests in a timely manner.

Rosetique
Austrálie
Doba používání aplikace: 4 měsíci
Vývojář Product Customizer odpověděl 28. únor 2024

Helo Rosetique,

We are happy to hear that you were able to use Aman to assist you with setting up your app. Thank you for leaving us this review!

The Support Team

11. duben 2024

He was very helper. I highly recommend this app.

CreAtion Prints
Spojené státy
Doba používání aplikace: Asi měsícem
Vývojář Product Customizer odpověděl 15. duben 2024

Hi CreAtion Prints,

Thanks for the 5 star review! We're thrilled that you received great support from our team. Thanks again!

19. leden 2024

Thank you for your quick response and help i appreciate very very much

Ravadino - Gifts For Your Loved Ones
Francie
Doba používání aplikace: Asi 2 měsíci
Vývojář Product Customizer odpověděl 22. leden 2024

Greetings Ravadino - Gifts For Your Loved Ones,

Thank you for acknowledging our support services. We are glad we could help you!

The Support Team

23. duben 2024

It's an awesome app and has great support! Had an initial problem with setup and they were right there with chat in no time to fix the issue. Highly recommend!!

Starseed Bakery
Spojené státy
Doba používání aplikace: Asi 2 hodinami
Vývojář Product Customizer odpověděl 29. duben 2024

Hi Starseed Bakery,

Thank you for your review! We're thrilled to hear that you find our app awesome and that our support team was able to assist you promptly with the setup issue. Your recommendation means a lot to us!