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Love this app! It does exactly as advertised and is super easy to set up and use. It has saved me tons of time and is well worth the cost. Plus the support has been excellent. Even when I had an issue that turned out to be not related to the app, Denis took the time to not only get back to me, but to contact my theme developer to help get the problem resolved. Now THAT is customer service.
Simple as hell and very easy to use. Even the setup which looked daunting at first was very clearly explained and laid out in the step-by-step video
Works as promised, although had a bit of trouble with my theme, but luckily the support was great.
Fast and responsive, and went the extra mile to make sure I was completely satisfied with the implementation.
Recommended.
www.makeitstick.dk
We've been using this app for years with no difficulty. We had a recent issue with it after we updated our theme, but customer service fixed it within an hour of being notified of the issue. Excellent service.
Greetings Booster Club Sales,
Thank you for the glowing review and thank you for being a valued customer. We are happy that you reached out to support and was able to get the service you needed for your updated theme. It is great to hear that Product Options & Customizer is supporting your store needs.
Stephanie & the Customer Support Team
This is an easy to use app for creating any number of product options you may have. Whether it’s a drop down menu, open fields for customer input, or the “upload” button to receive images or files, this customizer can’t be beat!
I really love how it makes the shopper’s experience so easy, being able to input all of their information directly on the product page. When selling invitations like I do, it’s important to obtain a lot of details, and this app is a perfect way to collect the information.
No worries if you ever need support with the customizer…the gurus there are exceptional and will do everything they can to make sure everything works perfectly (mine needed just a little minor tweaking to work with my Atlantic theme and other customizations). As with a lot of companies, you will need to contact them with any requests via email, so be patient if it takes a day to hear back, it’s definitely worth it, and you will not be disappointed! Its low monthly fee is a bonus too!
Really simple to use and rapid installation support. Would definitely recommend.
Wow, Product Customizer is a wonderful application. Quest Awards is a custom recognition awards company and it is critical that our customers are able to enter their personalization instructions easily and accurately for each product. Whether that is by entering engraving text manually, uploading a document with instructions, or uploading their corporate logo, Product Customizer does it all! We installed the app, created a few engraving profiles, and add the appropriate profile to each of our 1,000+ products. During this process, we discovered that when instructions are entered by the client in the large text box option, we could not see the “return key” function when viewing the order. Essentially it looks like one long line of text rather than each line of text being on a separate line. Not seeing these line breaks the way the client entered the information was a huge operational and client satisfaction issue. Well the Product Maximizer support team of Max, Justin, Kim sprang into action (mostly Max actually). It seems the problem required collaboration between the App and Shopify support. Well all I can tell you is that the support from Product Customizer was exceptional. Max was instrumental in identifying the issue, recommending solutions, and relaying that information to Shopify directly. Then working with them to resolve the issue and perform final testing. One last final small adjustment by Product Customizer and the problem was resolved. The positive impact on our business was immediate and the shopping experience of our clients improved dramatically. I don't spend much time typing out APP reviews, but in this case I really want to express my thanks to Max and to Product Customizer. I would like other Shopify store owners to know this company stands behind its product and has a tremendous support team. So they get a 5 star rating for their product and their support!
Shopify has been wonderful, but given that I offer LOTS of customization options and photo upload requirements, I would not be able to run my business smoothly without Product Customizer. Always works, very user friendly and easy. The customer service is always prompt and helpful. I had an issue late last night, and by 6am this morning it was fixed. Very happy!
This app has allowed me to add functionality that I did not have before. My customers now have the option of uploading files directly too me. We do not have to rely on a separate email for this. The support staff has been very helpful and responded immediately to my questions.
Update: I wrote my first review of this app in 2014 and six years later, I still think it's great. Perfect for my needs as a stationery shop with Shopify. I'm redoing my website and was having a problem with the customization boxes showing up under the product listings. I contacted customer support and within minutes, Kevon had fixed the problem. I then asked him if I could do bulk editing and add the same options to a large number of products at once. He replied quickly again with a "yes". It was so much easier, and quicker, than doing them one at a time. Great app, and great customer service. Thanks Kevon!
2014- This is a great app for adding personalization options for my stationery website. It's easy to use, and you can add multiple options for one product, which is exactly what I needed. You can also save the fields for adding to other products easily. I would definitely recommend this app to anyone that needs custom options for their products. Update: After posting this review, I sent an email to customer service asking help with a few things. I was replied to quickly and my questions were answered and my page looks exactly how I wanted it to look after less than 24 hours with help from Kim and Beka. Their customer service is excellent!