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This customizer has done exactly what we hoped it would. From the ordering process to order acknowledgment, this is spot on. Very easy to customize and the customer service is amazing.
Highly recommended.
Update: I needed help as the synchronization was off when creating new products in Shopify. On Sunday Aman wrote to ask if we could do a screen share this morning? He called and in 5 minutes everything was fixed. It needed a new sync and all is well. I really like this app and its people. They work hard and the app saves me hours. I have been using this app on both of my Shopify stores for 8 years. Recently, I had a new theme installed and this app would not re-install. When I contacted customer support, Sheniel worked on it immediately and found that a file was blocking images and apps. It turns out the Shopify expert installed an optimization snippet file that did the blocking. An optimization file that slowed down the website. Without Sheniel’s help we would still be looking for the answer. And, yes this app allows you more bariants than the Shopify limit of 3.....great app, great people.
Hello to our friends from TC Straps
Thank you for leaving us this awesome review! :-) We will let Sheniel know that her assistance was greatly appreciated! We wish you all the best on your e-commerce journey :-)
-Melissa & The Product Options & Customizer Team
LOVE THIS APP! We've been using it for a couple months with great success and it's perfect for our customized Make My Mutt decals. We're currently redesigning our site and ran into a snag along the way so we contacted the support team around midnight... the very next day I received an email saying that everything has been fixed. Best part, everything actually WAS fixed.
Highly recommend this invaluable app and superb support!
~ Doggie Decals
After all most a month of trying to fix an overlap issue. Kevon Evans helped me what 4 other people could not do, he was a major help!!!
Hi Wiregrass Designs,
Thank you for your glowing review. We're so happy to hear that you are enjoying Product Customizer. We love having you as a customer and are always here to help your Shopify store succeed! We are so glad our team was able to assist you!
-Tanu and The Product Customizer Support Team
Love this app, gives me the ability to add a text box next to my product that shows up on the order as well, an absolute necessity for my company, take a look at made2ordermetal.com, oh, and get this app!
The customer service is really good! As soon as there is an issue then they get on the case immediately - really helpful
Hello friends from BeGolden!
Thanks SO MUCH for taking the time to give us this 5-star rating. So glad you like our app and feel it works brilliantly! We appreciate your business and hope your store sells millions! :)
-Sean the Customer Success Manager & The Product Options and Customizer Support Team
I wouldn't be without this app as it is great for offering the options I require to my customers.
I have contacted support a few times and their service has always been very quick, efficient and friendly - a big plus point for continuing with my loyalty to this particular app.
Hello to our friends from Freckles Designs
We’re pleased that we were able to provide you with excellent service. We are incredibly grateful that you took the time out to leave us such a wonderful review.
Cheers,
Pushpesh & the Product Customizer Support Team
They are always super fast in responding to inquires and are very pleasant to deal with. I highly recommend this app.
Hello to our friends at Words with Boards, LLC
Thank you for the amazing review. We're delighted to hear that you had a positive experience with our app and that our support team was able to assist you. We truly appreciate your business, and we’re so grateful for the trust you’ve placed in us. We would like to thank awesome customers like you for your amazing support! You rock!
Cheers,
Pushpesh & the Product Customizer Support Team
This app is super user friendly and easy to understand. Does just what I need it to do and allows customers to pick options. Their customer service is top notch & super speedy!
Hello to our friends at Riley Reigh / Mod Market
Thank you for the amazing review. We're delighted to hear that you had a positive experience with our app and that our support team was able to assist you. We truly appreciate your business, and we’re so grateful for the trust you’ve placed in us. We would like to thank awesome customers like you for your amazing support! You rock!
Cheers,
Pushpesh & the Product Customizer Support Team
Had a great customer service experience today. We just upgraded our theme and had an issue with the Product Options & Customizer app which we've been using for several years now. Opened the chat on their site and they had it solved for us in 5 minutes. Doesn't get better than that. Thanks.
Update: had another small issue today and once again, 5 minutes and all fixed. Thanks again!
Hello Ted's Cigars,
Thank you for your 5-star review. We are glad that you had fast customer service and that we were able to assist you! Thank you for being a long-term customer. It is great that Product Options & Customizer is benefiting your store.
Stephanie & the Customer Support Team